Customer Sales Director (austin, Tx)

dbt Labs dbt Labs · Data AI · Austin, TX · Sales

This role is for a Customer Sales Director at dbt Labs, a company focused on analytics engineering and data transformation. The role involves managing and growing a portfolio of commercial and enterprise customer accounts, focusing on retention and expansion. While the company mentions AI use cases and AI-powered data engineering, the core responsibilities of this role are in SaaS sales and account management, not in building or researching AI/ML models.

What you'd actually do

  1. Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
  2. Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
  3. Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

Skills

Required

  • 4+ years of experience in SaaS sales or account management
  • Proven track record of exceeding targets
  • Experience working in a fast-paced, high-growth environment
  • Strong consultative selling skills
  • Engaging effectively with both technical and business audiences
  • Proactive and organized
  • Independently managing a diverse book of business

Nice to have

  • Prior experience in analytics, ETL, BI, or open-source software
  • Familiarity with dbt (core or Cloud) and the modern data stack
  • Experience with consumption and/or usage-based pricing structures
  • Experience with the MEDD(P)ICC sales methodology / Command of the Message