Customer Solutions Engineer

Google Google · Big Tech · New York, NY +1

This role focuses on providing technical solutions and best practices for Google's ad products and technologies to customers, sellers, and partners. It involves scoping, designing, building, and scaling solutions globally, leveraging engineering skills to adapt existing solutions, and owning the solution lifecycle from discovery to launch.

What you'd actually do

  1. Collect requirements, provide guidance, and best practices to apply to ad products and technologies.
  2. Scope, design, and build a series of solutions and best practices at a global level to be reused by customers, sellers, and partners.
  3. Leverage engineering skills to adapt existing bespoke ads solutions created by regional teams into globally scaled solutions that can support thousands of customers.
  4. Own solution life cycle from discovery to launch, managing maintenance bugs and feature requests, as well as deprecation for a portfolio of scaled solutions.

Skills

Required

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience troubleshooting technical issues for internal/external partners or customers.

Nice to have

  • Master’s degree in Engineering, Computer Science, Business, or a related field.
  • Experience in an investigative role such as business intelligence, data analytics, or statistics.
  • Experience working with database technologies (e.g., SQL, NoSQL).
  • Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
  • Experience using Machine Learning and building solutions.
  • Experience working with systems (e.g., Linux, Unix, Windows).