Customer Value Engineer

Celonis Celonis · Data AI · London, United Kingdom · Value Engineering

This role is a Customer Value Engineer at Celonis, a leader in Process Intelligence and Process Mining. The role focuses on helping large enterprise customers leverage the Celonis platform, which includes AI capabilities, to achieve business transformation and ROI. Responsibilities include identifying value, building business cases and demos, advising on AI strategy, and managing the end-to-end customer value journey. The role requires a blend of technical skills (SQL/Python), consulting, and business domain expertise, with a focus on demonstrating value through data and AI.

What you'd actually do

  1. Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  2. Advise organisations on how Celonis’ platform fits into their existing IT landscape and AI strategy
  3. Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers
  4. Use hands-on tech skills (SQL/Python) to build out (AI) prototypes to bring the Celonis platform to life for new audiences
  5. Communicate the value opportunity and strategic roadmap to C-Level executives.

Skills

Required

  • SQL
  • Python
  • Business Software / SaaS applications
  • AI-powered solutions
  • analytical role with the objective to demonstrate or secure value through business data analysis
  • business process improvement
  • Software deployment
  • customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting
  • identifying use cases for business process improvement
  • deploying improvement measures
  • planning and managing project scopes, expectations and timelines
  • preparing and communicating (value) roadmaps and results to stakeholders and management
  • Excellent communication and presentation skills
  • Understanding of the Finance and/or Supply Chain domain
  • strategic transformation initiatives
  • Engineering, Computer Science, Mathematics, Business Analytics or a comparable technical degree

Nice to have

  • PowerBI
  • RPA
  • Experience in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise
  • Experience in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals)