Cxqo Associate, Cxqo

Amazon Amazon · Big Tech · IN, UP, Noida · Customer Service

This role supports the backend non-technical operation of Amazon Go Stores by performing data collection tasks, adhering to SOPs, and participating in process improvement. It is not directly involved in AI/ML model development or deployment.

What you'd actually do

  1. Perform data collection tasks related to an Amazon device, application, or service.
  2. Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
  3. Participate in process improvement to increase the quality, efficiency, and accuracy of your teams’ processes.
  4. Partner with your team manager when your work is delayed or blocked due to technical issues.
  5. Report issues with tools and software to the development team when necessary.

Skills

Required

  • Bachelor's degree
  • Knowledge of Microsoft Office products and applications
  • Speak, write, and read fluently in English

Nice to have

  • Work flexible shifts including night shifts/weekends