Data Analyst, Commercial Insights & Analytics

Workday Workday · Enterprise · Costa Rica

This role is for a Data Analyst focused on Commercial Insights & Analytics within Workday, a company that positions itself as an AI platform for managing people, money, and agents. The analyst will own full-funnel insights to inform data-driven decision-making for Go-To-Market and Commercial stakeholders, support business strategy, and facilitate company growth. Responsibilities include developing structured insights, supporting ad-hoc requests, preparing insights for presentations, visually representing data, and distilling findings to enable business leaders to make better decisions. The role requires 5+ years of professional experience, 3+ years in an analytics-focused role, 2+ years performing business analytics for insights, and 2+ years of SQL experience. Preferred qualifications include B2B SaaS experience, supporting Sales or Marketing Operations, proficiency with Salesforce and visualization tools (Sigma, Power BI, Tableau), stakeholder management, and problem-solving skills.

What you'd actually do

  1. Develop structured, actionable insights for business consumption and utilization
  2. Support ad-hoc requests received from cross-functional partners
  3. Prepare insights required for recurring business update presentations
  4. Visually represent data through simplified and curated storytelling to drive clear business decisions and action
  5. Find the “so what” in our data: Distill data and communicate findings from analyses in a way that enables business leaders to make better decisions
  6. Take a vague business question or problem and work cross-functionally to come up with data-driven hypotheses and actionable recommendations to drive needed change

Skills

Required

  • 5+ years of relevant professional experience
  • 3+ years of experience in an analytics-focused role
  • 2+ years of experience performing business analytics to identify actionable insights
  • 2+ years of experience using SQL to query and manipulate data sets

Nice to have

  • Experience working within the B2B SaaS industry
  • Experience supporting Sales or Marketing Operations through data analytics
  • Proficiency with Salesforce and data visualization tools such as Sigma, Power BI, or Tableau
  • Demonstrated ability in stakeholder management, including presenting data-driven stories to cross-functional partners
  • Proven problem-solving skills with a focus on data integrity and accuracy
  • Strong collaborative mindset with the ability to manage multiple priorities in a fast-paced environment