Data Center Facilities Operations Technician III – General (ic3/op4)

Oracle Oracle · Enterprise · MI

This role is for a Data Center Facilities Operations Technician responsible for maintaining and troubleshooting critical facility systems in a 24/7 mission-critical environment. It involves electrical, mechanical, cooling, and controls systems, incident response, root cause analysis, and supporting maintenance and commissioning activities. The ideal candidate has experience with mission-critical facilities and strong knowledge of infrastructure domains.

What you'd actually do

  1. Independently operate, inspect, maintain, and troubleshoot critical facility systems across electrical, mechanical, cooling, controls, and supporting infrastructure.
  2. Perform advanced troubleshooting, incident response, and root cause analysis for equipment or system issues, escalating risks and recommendations as appropriate.
  3. Support maintenance planning, upgrades, retrofits, expansions, commissioning activities, and operational acceptance processes.
  4. Partner with site operations teams to improve maintainability, safe work execution, documentation quality, and operational consistency, including procedures, logs, drawings, one-lines, settings, and test plans.
  5. Coordinate with internal teams, vendors, service providers, and other stakeholders to support maintenance, repair, testing, and lifecycle activities.

Skills

Required

  • Experience with mission-critical, industrial, utility, manufacturing, healthcare, data center, or large commercial facility systems.
  • Strong working knowledge of one or more critical infrastructure domains, including electrical, mechanical, cooling, controls, or building systems.
  • Ability to interpret technical drawings, schematics, P&IDs, one-lines, sequences of operation, equipment manuals, and maintenance procedures.
  • Demonstrated ability to independently troubleshoot facility systems and communicate findings, risks, and recommended actions.
  • Strong troubleshooting and diagnostic capability across facility systems.
  • Sound operational judgment in time-sensitive or high-risk situations.
  • Strong ownership, accountability, and follow-through in day-to-day operations.
  • Ability to identify risk, communicate clearly, and recommend practical corrective actions.
  • Strong safety mindset and disciplined execution of procedures.
  • Ability to mentor developing technicians and support consistent team performance.
  • Effective communication with operations teams, vendors, service providers, and technical stakeholders.
  • Attention to detail in documentation, maintenance records, and operational handoffs.

Nice to have

  • Technical certification, trade experience, apprenticeship completion, military technical training, or equivalent practical experience preferred.
  • Data center or high-availability facility experience preferred but not required for candidates with strong critical systems experience.
  • Experience with critical infrastructure systems such as switchgear, UPS, generators, chilled water systems, CRAH/CRAC units, pumps, controls systems, BMS, EPMS, SCADA, or DCIM tools.
  • Familiarity with commissioning support, vendor coordination, alarm response, maintenance planning, acceptance testing, and operational handover.
  • Experience using CMMS, digital maintenance records, trend analysis, operating procedures, and maintenance documentation.
  • Journeyman Electrician license, HVAC certification, mechanical trade credential, controls training, or equivalent technical qualification where applicable.
  • OSHA 30 preferred.
  • NFPA 70E training preferred.
  • EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
  • OEM or manufacturer training on critical power, HVAC, controls, or building systems preferred.
  • Schneider Electric, Eaton, Vertiv, Siemens, ABB, Johnson Controls, Trane, Honeywell, or similar equipment training is a plus.

What the JD emphasized

  • U.S. citizenship
  • mission-critical
  • 24/7
  • critical facility systems