Data Center Facilities Operations Technician V - General (ic5/opx)

Oracle Oracle · Enterprise · MI

This role is for a Data Center Facilities Operations Technician V at Oracle, focusing on the reliability, safety, and lifecycle performance of mission-critical facility systems in hyperscale data centers. Responsibilities include leading troubleshooting, supporting operational improvements, providing technical guidance for upgrades, and mentoring junior technicians. The ideal candidate has extensive experience with critical facility systems and a strong understanding of infrastructure domains like electrical, mechanical, or controls.

What you'd actually do

  1. Lead troubleshooting, incident investigations, and root cause analysis for high-impact or recurring issues affecting critical facility systems.
  2. Support and improve standards, procedures, and operational practices across electrical, mechanical, cooling, controls, and supporting infrastructure.
  3. Provide technical guidance for upgrades, retrofits, expansions, major maintenance, and commissioning support activities.
  4. Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, drawings, one-lines, settings, and test plans.
  5. Coordinate with internal teams and external stakeholders, such as vendors, service providers, engineering teams, and construction partners, to ensure reliable and consistent operational outcomes.

Skills

Required

  • Extensive experience with mission-critical facility systems in data centers, industrial environments, utilities, healthcare, manufacturing, or other high-availability operations.
  • Strong understanding of one or more major infrastructure domains, such as electrical distribution, mechanical cooling, controls systems, or integrated facility operations.
  • Demonstrated ability to lead complex technical work and support critical operational decisions.
  • Advanced troubleshooting and root cause analysis capability.
  • Strong technical judgment and decision-making in high-risk or time-sensitive situations.
  • Ability to communicate technical risk and options clearly to a range of audiences.
  • Ability to influence teams through standards, analysis, and operational alignment.

Nice to have

  • Advanced trade qualification, technical certification, or equivalent practical experience
  • Deep experience with critical infrastructure systems such as switchgear, UPS, generators, cooling systems, BMS/EPMS, controls platforms, or integrated facility support systems.
  • Experience reviewing operating procedures, commissioning plans, maintenance strategies, incident response documentation, and system performance trends.
  • Ability to mentor less experienced technicians and support technical development across the team.
  • Journeyman or Master Electrician license, advanced HVAC/mechanical credential, or equivalent trade qualification where applicable.
  • NFPA 70E training and strong safety background
  • EPA Section 608 Certification
  • OEM or manufacturer certifications/training on critical power systems, HVAC infrastructure, controls platforms, or building systems
  • Schneider Electric, Eaton, ABB, Siemens, Vertiv, Johnson Controls, Trane, Honeywell, or similar advanced equipment training
  • NICET or similar power systems, controls, or technical testing certification