Data Center Senior Facilities Service Manager - Mechanical (m3)

Oracle Oracle · Enterprise · MI

This role is focused on service execution, uptime protection, and long-term asset performance for mechanical systems in a mission-critical environment, specifically building and leading an in-house self-perform maintenance program. The Data Center Senior Facilities Service Manager will lead a team of technicians responsible for maintenance, troubleshooting, and repairs of cooling and HVAC systems, manage vendors, ensure regulatory compliance, and drive continuous improvement in maintenance procedures and service reliability.

What you'd actually do

  1. Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission-critical cooling and HVAC systems.
  2. Serve as the direct manager for Mechanical Facilities Technicians, providing day-to-day leadership, work prioritization, coaching, performance management, and development.
  3. Build and lead an in-house self-perform maintenance program for mechanical systems, including planning, training, execution standards, and continuous improvement.
  4. Oversee maintenance and service execution for large-scale mechanical and cooling infrastructure, including chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
  5. Manage vendors, contractors, and internal service teams, enforcing SLAs, workmanship standards, response expectations, and safe execution practices.

Skills

Required

  • HVAC
  • mechanical service
  • critical facilities maintenance
  • leading technicians
  • service teams
  • field maintenance operations
  • large-scale cooling systems
  • HVAC service operations
  • controls interfaces
  • redundancy strategies
  • energy-performance
  • maintenance execution
  • vendor performance
  • technician development
  • incident response
  • crisis management
  • service leadership
  • high-availability environments
  • people leadership
  • accountability
  • communication
  • operational judgment
  • prioritization

Nice to have

  • BMS/controls integration
  • alarm response
  • trend analysis
  • preventive maintenance
  • predictive maintenance
  • CMMS systems
  • energy optimization
  • service KPI tracking
  • EPA Section 608 Certification
  • HVAC trade license
  • mechanical certification
  • OEM training
  • manufacturer certifications
  • OSHA 30

What the JD emphasized

  • service execution
  • uptime protection
  • self-perform maintenance program
  • mission-critical environment
  • mechanical systems
  • maintenance execution
  • service execution