Data Center Technician

Oracle Oracle · Enterprise · Malaysia

This role is for a Data Center Technician responsible for the technical liaison between technology teams and the Data Centre Environment. The technician will troubleshoot and solve infrastructure issues, install, configure, and test data center equipment, perform routine maintenance, and manage parts inventory. Responsibilities include supporting production server hardware and software, executing basic troubleshooting, communicating with stakeholders, adhering to processes, and understanding the Data Centre Ecosystem (cooling, electrical, networking, structured cabling). A background in Linux is required, and the role involves working on a rotating shift basis.

What you'd actually do

  1. Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware and software.
  2. Execute basic troubleshooting along with triaging incoming incidents in support of DC operations.
  3. Communicate confidently and clearly with all stakeholders.
  4. Maintain strong adherence to processes and contribute to process improvements.
  5. Understand internal customer problems and deliver timely technical solutions.

Skills

Required

  • Data Centre environment experience
  • Server hardware and software installation, monitoring, maintenance, support, and optimization
  • Basic troubleshooting and incident triaging
  • Communication skills
  • Process adherence and improvement
  • Linux background
  • Knowledge of Data Centre Ecosystem (cooling, electrical, networking, structured cabling)

Nice to have

  • working closely with a senior Technician
  • updating firmware
  • understanding support tools
  • maintaining an accurate parts inventory
  • rotating shift basis, including on-call

What the JD emphasized

  • critical projects
  • infrastructure issues
  • install/assist in the installation, configuration, and testing of data centre equipment
  • perform routine maintenance such as replacing failed components and updating firmware
  • attention to detail is imperative
  • Background in Linux
  • Knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling)