Data Center Technician (ic3)

Oracle · Enterprise · Malaysia

This role is for a Data Center Technician responsible for the installation, maintenance, and troubleshooting of data center infrastructure, including servers, cooling, electrical, and networking systems. The technician will act as a liaison between technology teams and the data center environment, ensuring smooth operations and supporting critical projects.

What you'd actually do

You are able to troubleshoot and solve infrastructure issues within a Data Centre environment while working closely with a senior Technician.
You are able to install/assist in the installation, configuration, and testing of data centre equipment.
You will also be required to perform routine maintenance such as replacing failed components and updating firmware.
You will need to understand the support tools used to maintain data center activities and assist with maintaining an accurate parts inventory.
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware and software.

Skills

Required

Data Center environment experience
Server hardware and software installation, monitoring, maintenance, support, and optimization
Basic troubleshooting and incident triaging
Clear and confident communication
Adherence to processes and process improvement contribution
Understanding of internal customer problems and timely technical solutions
Rotating shift work, including on-call
Linux background
Knowledge of Data Centre Ecosystem (cooling, electrical, networking, structured cabling)

What the JD emphasized

critical projects
Data Centre Technician
Data Centre Environment
infrastructure issues
data centre equipment
routine maintenance
parts inventory
attention to detail is imperative
Data Centre environment
production server hardware and software
triaging incoming incidents
Data Centre Ecosystem

Read full job description

Interested in new challenges and being part of a team working on critical projects? Then we’d like to talk to you! An Oracle Data Center Technician will be the technical liaison between the technology teams and the Data Centre Environment. You are able to troubleshoot and solve infrastructure issues within a Data Centre environment while working closely with a senior Technician. You are able to install/assist in the installation, configuration, and testing of data centre equipment. You will also be required to perform routine maintenance such as replacing failed components and updating firmware. You will need to understand the support tools used to maintain data center activities and assist with maintaining an accurate parts inventory. Your attention to detail is imperative.

Following are some of the responsibilities and requirements of the role:

Previous experience working in a Data Centre environment. Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware and software. Execute basic troubleshooting along with triaging incoming incidents in support of DC operations. Communicate confidently and clearly with all stakeholders. Maintain strong adherence to processes and contribute to process improvements. Understand internal customer problems and deliver timely technical solutions. Work on a rotating shift basis, including on-call. Background in Linux. Knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling).

If this is the challenge you are looking for and you meet the above requirements, we want to talk to you.

Career Level - IC3