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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience Salesforce is building the most comprehensive understanding of business relationships across our global customer ecosystem. A critical pillar of this effort is Master Data Management (MDM): the systems that identify, enrich, deduplicate, and govern every business entity and corporate hierarchy we interact with.
We are seeking talented engineers at the Senior Member of Technical Staff (SMTS) and Lead Member of Technical Staff (LMTS) levels to join our MDM Engineering organization. In these roles, you will design, develop, and operate critical MDM capabilities — including entity resolution, golden record management, corporate hierarchy automation, and enterprise data integration solutions — while leveraging modern AI technologies to build developer tools, engineering automation, and productivity accelerators across the MDM ecosystem.
At the LMTS level, you will drive technical strategy, architect end-to-end platforms, and provide cross-functional leadership. At the SMTS level, you will serve as a hands-on technical leader with a bias for action, translating architecture into scalable, production-grade systems. Both roles partner closely with Product Management, Data Governance, Architecture, Systems Integrator partners, and downstream consuming teams.
What You'll Actually Be Doing
- Design, develop, and maintain AI-powered developer tools, engineering automation, and productivity accelerators using modern AI platforms such as Claude, Cursor, Windsurf, GitHub Copilot, and related technologies
- Build and maintain end-to-end MDM integration systems, including MuleSoft integrations, Airflow-based workflows, API orchestration layers, event-driven architectures, Change Data Capture (CDC), and batch processing pipelines
- Implement entity resolution, golden record lifecycle management, hierarchy processing, data quality validation, and governance capabilities
- Build and maintain integrations with third-party data providers such as Dun & Bradstreet, Moody's, and Leadspace to support data enrichment and corporate hierarchy management
- Design and optimize data models, database schemas, APIs, and integration patterns supporting MDM business requirements across hierarchical, relational, and party data structures
- Build production-grade solutions with strong monitoring, alerting, operational supportability, and security by design
- Drive adoption of AI-assisted software engineering practices to improve developer productivity, testing efficiency, and delivery speed
- Participate in design reviews, code reviews, operational readiness reviews, and release activities
- Troubleshoot complex production issues, drive root cause analysis, and implement scalable long-term solutions
- Collaborate effectively with globally distributed teams across multiple time zones
LMTS additionally:
- Architect and evolve end-to-end MDM integration systems and define technical strategy for entity resolution, golden record lifecycle, hierarchy management, data quality, and governance across multiple business domains
- Lead design reviews and establish engineering standards for scalability, observability, resiliency, security, testing, and operational excellence
- Partner with PMTS, Product Owners, TPMs, and business stakeholders to define architecture, roadmap priorities, solution designs, and delivery plans aligned with business objectives
- Provide technical leadership across internal engineering and systems integrator teams
You're Our Person If...
Minimum Qualifications — SMTS (8+ years experience):
- 8+ years of experience in software engineering, data engineering, enterprise integration, or MDM platforms
- Proven experience leveraging modern AI-assisted development platforms (Claude, Cursor, Windsurf, GitHub Copilot, or similar) to improve engineering productivity
- Strong understanding of Generative AI and agentic workflows and their practical application within software engineering organizations
- Strong hands-on experience with Informatica SaaS MDM , particularly with party data models including Account, Contact, Organization, and Supplier
- Strong hands-on development experience with Java, REST APIs, microservices, and enterprise integration patterns
- Experience building MuleSoft integrations, API orchestration services, Airflow workflows, ETL/ELT pipelines, and large-scale data engineering solutions
- Experience with Kafka or similar event-streaming technologies, CDC, and event-driven architectures
- Experience with AWS, GCP, or Azure cloud services and cloud-native application development
- Strong knowledge of SQL, data modeling, database design, and distributed data processing architectures
- Excellent communication and collaboration skills
- A related technical degree required
Minimum Qualifications — LMTS (10+ years experience):
- 10+ years of progressive experience in enterprise integration, data engineering, MDM, or large-scale data platform development
- Deep expertise in MDM concepts including entity resolution, golden record lifecycle, match/merge/survivorship, data quality, governance, and hierarchy management
- Proven experience designing and building API orchestration layers, MuleSoft integrations, microservices, and event-driven architectures
- Proven experience building developer tools using modern AI tech stack like Claude, Cursor etc. in MDM domain.
- Demonstrated technical leadership, cross-functional collaboration, and ability to drive multiple complex initiatives from design through delivery
- Excellent communication skills with the ability to influence stakeholders across all levels of the organization
- A related technical degree required
Even Better If...
- Experience with Salesforce Data Cloud, CRM platforms, or broader Salesforce ecosystem technologies
- Experience working with corporate hierarchy data from Dun & Bradstreet, Moody's, or Leadspace, including family tree traversal, DUNS resolution, monitoring, and registration workflows
- Experience building Python-based data engineering frameworks and automation solutions
- Experience with data stewardship, governance processes, and operational data quality tooling
- Experience with Retrieval-Augmented Generation (RAG), vector databases, AI agents, MCP frameworks, or related AI technologies
- Experience building internal developer platforms, engineering productivity tools, or agentic solutions supporting enterprise engineering teams
- Demonstrated track record of driving measurable engineering productivity improvements through AI-enabled tooling and automation
- Certifications in MDM, data management, cloud platforms, MuleSoft, Informatica, or related technologies
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.