What You'll Do
Lead End-to-End ERP Data Migrations
- Design and execute end-to-end migration strategies from legacy ERP and accounting systems to NetSuite.
- Perform complex data extraction, transformation, mapping, validation, and reconciliation activities.
- Build and maintain scalable ETL processes that ensure high-quality, reliable data migrations.
- Develop transformation logic and automation to support diverse customer data requirements.
- Support cutover activities, user acceptance testing (UAT), and post-migration validation.
Advise Customers on Data Strategy
- Assess customer data quality and identify opportunities for cleansing and optimization.
- Develop migration roadmaps, risk mitigation plans, and phased implementation strategies.
- Provide guidance on data governance, master data management, and long-term data maintenance best practices.
- Conduct data profiling and readiness assessments to establish successful migration outcomes.
Deliver an Outstanding Customer Experience
- Partner with customers throughout the migration lifecycle, setting expectations and communicating complex technical concepts clearly.
- Collaborate with consultants, business analysts, and technical teams to resolve migration challenges.
- Provide user enablement, training, and best practices to support customer adoption.
- Deliver post-go-live support to ensure customers maximize the value of their NetSuite investment.
Drive Continuous Improvement
- Enhance migration methodologies, tools, and best practices.
- Document migration frameworks, mapping specifications, and technical processes.
- Capture lessons learned and customer feedback to continuously improve service delivery.
What We're Looking For:
Required Qualifications
- 5+ years of experience delivering complex ERP data migration projects.
- Hands-on experience migrating data into NetSuite from systems such as QuickBooks, Sage, Oracle, SAP, or similar ERP platforms.
- Advanced SQL skills with experience in data transformation, validation, and reconciliation.
- Experience developing ETL processes using tools such as Oracle Data Integrator, Informatica, Talend, Celigo, Dell Boomi, or similar technologies.
- Experience with scripting languages such as Python or PL/SQL for automation and data manipulation.
- Strong understanding of NetSuite data structures, SuiteAnalytics, SuiteCloud, and migration best practices.
- Knowledge of enterprise data governance, data quality management, and master data management.
- Familiarity with security and compliance frameworks including GDPR, SOX, and CCPA.
- Strong analytical, troubleshooting, and problem-solving skills.
Preferred Skills
- NetSuite implementation or consulting experience.
- Experience working in customer-facing consulting or professional services environments.
- Excellent communication and presentation skills, with the ability to translate technical concepts for business audiences.
- Strong project management and stakeholder management capabilities.
- Passion for delivering exceptional customer outcomes.
Why Join NetSuite Customer Success?
At Oracle NetSuite, you'll work with customers around the world as they transform their businesses through cloud ERP. You'll collaborate with talented consultants, architects, and product experts while helping organizations modernize their operations through successful data migrations.
If you enjoy solving complex technical challenges, building trusted customer relationships, and making a measurable impact, we'd love to hear from you.
Career Level - IC3