Data Scientist, Ecommerce Analytics

Caterpillar Caterpillar · Industrial · Chicago, IL

This role focuses on building data-driven solutions for eCommerce growth, specifically enhancing digital products and customer experiences through personalization and recommendation systems. It involves applying machine learning and GenAI techniques to understand customer behavior, optimize digital experiences, and develop AI-powered assistants. The role requires end-to-end ownership of analytics and data science projects, from exploration to production deployment, and collaboration with cross-functional teams.

What you'd actually do

  1. Apply machine learning, statistical modeling, causal inference, and emerging GenAI techniques to understand customer behavior and deliver recommendation and personalization solutions that drive measurable business value
  2. Develop and deploy data-driven solutions that optimize digital experiences, including recommendation systems and AI-powered assistants (e.g., conversational insights, targeting, and sales enablement use cases)
  3. Partner with product, engineering, and business stakeholders to translate business problems into scalable analytical and AI-driven solutions
  4. Own components of analytics and data science projects end-to-end, from exploration and modeling to delivering production-ready insights or features
  5. Demonstrate strong initiative to research and apply new techniques, including GenAI approaches, to improve customer impact

Skills

Required

  • Machine Learning
  • statistical modeling
  • causal inference
  • GenAI techniques
  • SQL
  • Python
  • R
  • collaboration
  • communication

Nice to have

  • eCommerce
  • digital products
  • advanced data analysis
  • statistical methods
  • regression
  • hypothesis testing
  • Collaborative Filtering
  • Clustering
  • cloud technologies (AWS, Azure, Snowflake, Google Cloud, etc.)

What the JD emphasized

  • drive parts and services growth
  • enhance digital products and customer experiences
  • personalization and recommendations
  • AI-powered assistants
  • GenAI techniques

Other signals

  • recommendation systems
  • personalization
  • AI-powered assistants
  • GenAI techniques