Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
In this role, you will turn complex data into clear recommendations, partner closely with product and business stakeholders, and help identify the opportunities that matter most for customers and for Hotels.com. We’re looking for someone with strong analytical judgment, solid technical foundations, and the ability to communicate clearly with both technical and non-technical audiences.
What you’ll do
- Deep dive into Hotels.com customers and booking data to uncover patterns, diagnose issues, and suggest clear growth and optimization paths.
- Design, conduct, and analyze experiments (A/B tests, Pre/Post) for product and marketing initiatives, leveraging industry best practices and internal experimentation platforms.
- Develop and leverage a best‑in‑class analytical toolkit (SQL, Python, statistical and causal methods, experimentation frameworks) to extract insights and make data‑driven recommendations.
- Collaborate closely with cross‑functional teams (Hotels.com Product, Strategy, Marketing, as well as other Analytics teams) to identify key business challenges and provide analytical insights and recommendations to support decision‑making.
- Drive action to improve Hotels.com KPIs (such as revenue, engagement, retention, and marketplace health), utilizing the 80/20 rule to focus effort on the most impactful results. Demonstrate creativity and persistence in overcoming roadblocks.
- Develop and maintain clear and user‑friendly dashboards and reports to track and analyze KPIs (e.g., customer value, engagement, campaign outcomes). Train stakeholders on their usage.
- Be curious and constantly monitor key metrics and trends to proactively suggest actions, test ideas, or highlight business opportunities for Hotels.com.
Who you are
- Mastery of SQL and experience working with complex data ecosystems.
- Proficiency in Tableau, with published dashboards serving as reference for the business.
- Proven track record in translating big data into strategic and actionable business recommendations; driving end-to-end processes through data extraction, analysis, insight, implementation, and evaluation.
- Excellent communication and presentation skills, with the ability to present complex information clearly and concisely.
- Robust experience applying statistical methods and experimentation techniques such as A/B testing and Pre/Post analyses.
- Demonstrated experience working with Director + stakeholders to influence decisions and drive outcomes.
- Solid business acumen and problem-solving abilities.
- Strong technical foundation in analytics and data storytelling.
- Ability to appropriately visualize quantitative analyses for both presentations (e.g., PowerPoint) and reporting purposes (e.g., Tableau).
- Relevant degree in a quantitative discipline such as Mathematics, Data Science, Engineering, or similar is preferred.
- Experience in e-commerce or the travel industry is a bonus
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
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