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Job Category
Operations
Job Details
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Department Description:
The Deal Strategy & Execution team in the ANZ Public Sector Business Unit is hiring! Our cross-functional team partners with Public Sector Sales and Support teams to drive faster, smarter, and bigger deals, orchestrating complex deal flows across autonomous agents and human stakeholders within Salesforce and externally with local governments. The Manager will be responsible for bridging the gap between the requirements of local Governments and Salesforce’s internal processes to drive deals forward. Additionally, the candidate will help determine the proper deal strategy and product solutions to address unique customer needs. Finally, the candidate will help scale our DS&E function across ANZ.
**Role Description: **
We are looking for a talented, hardworking individual with great energy, leadership, and initiative to support all aspects of the deal response cycle in the public sector business. The Manager for Deal Strategy & Execution works with Sales Leaders, Sales Operations, Pricing Deal Desk, Revenue Accounting, and Legal to remove obstacles and solve problems that hinder the Account Executives from executing deals. This job requires equal parts organisation, attention to detail, problem analysis and resolution, knowledge of the procurement process in the public sector marketplace, and ability to simultaneously handle a variety of requests/projects across a broad spectrum of topics with differing priority levels and deadlines.
The ideal candidate must be customer service-oriented, able to work independently, comfortable operating with a high sense of urgency, enthusiastic about working in one of the fastest growing divisions within Salesforce, and driven to succeed within the demands of a fast-paced, high-growth and dynamic environment.
Your Impact:
Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system everyone at Salesforce uses). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organisation and look to bring on great people who work well with others and love to celebrate success!
**Responsibilities: **
- Act as the subject matter expert for all internal processes unique to the public sector marketplace related to quoting, pricelists, SELAs & Pricing Addendums
- Leverage Agentforce and predictive analytics to streamline deal approvals and reduce sales friction during high-velocity quarter-ends and partner in a trusted adviser capacity to senior Sales Leadership, the sales community and other internal stakeholders
- Bridge the gap between Public Sector procurement cycles and modern SaaS consumption models to maximise customer Value-to-Realisation
- Drive efficiencies to improve processes as our business grows
- Provide agreement support to specified resellers in the public sector marketplace
- Monitor and ensure compliance with internal controls and policies
- Multi-task and perform in a fast-paced environment, working with a sense of urgency, especially during month and quarter-ends
- Build relationships and work cross-functionally with a diverse set of business partners
- Identify opportunities to train and enable our partners on Public Sector operational procedures, policies, and best practices
- Ensure that our contract vehicles reflect the most current product and pricing offering
**Basic Qualifications: **
- Strong experience in a deal strategy or operations role supporting sales teams selling software into the public sector, aerospace & defense marketplace, or other highly regulated industry
- Possess familiarity with public sector procurement processes
- Possess a working knowledge of Salesforce applications
- Proficient in Microsoft Excel and Powerpoint
- Inquisitive, questioning mindset with strong critical judgment and careful attention to detail
- Ability to build relationships, cross functionally, and work collaboratively to drive results
- Capable of explaining concepts clearly and credibly across all levels of the organisation
- Demonstrated participation in process improvement initiatives and/or project management experience
- Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
- Ability to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative
- Accepts other duties as assigned
- Flexibility to work additional nights and weekends for month/quarter end
**Preferred Qualifications: **
- Familiarity with government contracting and rules
- Shares Ohana values
- Energetic, driven and self starter
- Ability to lead, challenge and influence at all levels
- Persistent, patient and resilient
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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