Delaware Trust Administrative Officer II (de Tao Ii)

Bank of America Bank of America · Banking · Wilmington

This role provides administrative support for Trust Officers at Bank of America, focusing on client service, account maintenance, and adherence to policies and regulatory requirements. It involves handling trust/fiduciary-related tasks, processing transactions, and acting as a point of contact for clients.

What you'd actually do

  1. Provides critical and core administrative client service and support (e.g., assistance with all aspects of account administration, funds transfers, tax requests, accounting system coding, letter generation, account open and close, phone coverage etc.,) to Trust Officers and Trust Administrative Officer IIs.
  2. Over time the position can also include secondary responsibility for document review and interpretation, discretionary actions within Trust engagements, client retention, etc.
  3. Performs servicing and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.
  4. Performs administrative duties such as typing, filing, copying, etc.

Skills

Required

  • High School Diploma / GED / Secondary School or equivalent
  • Ability to perform at a high level in a fast-paced team environment
  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements

Nice to have

  • BS/BA degree
  • Paralegal studies with relevant legal and/or trust administrative and fiduciary support experience
  • Financial Institution experience focusing on high-net-worth Private Banking client service

What the JD emphasized

  • adherence to all internal policies and compliance to legal and regulatory requirements