Delivery Analyst, Technical Change Management
Strategy, Growth, and Transformation | Change, Communications and Training Solutions
Same job available in 3 locations
Gilbert, Arizona, United States
Lake Mary, Florida, United States
Mechanicsburg, Pennsylvania, United States
Position Summary
Our Deloitte Human Capital team helps organizations create value through people performance. We help clients reimagine work, the workforce, and the workplace across the enterprise, and transform HR functions with artificial intelligence and emerging technology. In today’s rapidly changing environment, this role supports efforts that help clients improve workforce access, development, motivation, organization, and culture to enable performance.
Work You’ll Do
As a Technical Change Management Delivery Analyst in Change, Communications, and Training Solutions, you will be responsible for:
- Deliverables on the different components of OCM activities (change management, organizational alignment, communications, and training)
- Support OCM activities and alignment with the overall project timeline and key milestones, and are integrated with other work streams as required
- Execute ideas and concepts effectively at times under pressure and with tight deadlines
- Support, develop and deploy OCM activities as required by the project, such as but not limited to, drafting communication materials, creating, and delivering training materials, implementing workforce transition plans and readiness surveys
- Trouble-shoot and problem-solve effectively to meet objectives
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Organization, Workforce, & Change offering shapes market-leading organizational strategies, delivers impactful change, and generates client value through the workforce, while leveraging data-driven insights and exceptional delivery execution.
This opportunity sits within our Deloitte Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to serve businesses across Deloitte.
The Deloitte Center Model has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the center model provides high-quality services to our clients. Center professionals work out of one of our specific Deloitte locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- Bachelor’s degree; preferably in Business, Management, Human Resources, Instructional Design, Organizational Behavior, or Psychology
- 1+ years of experience supporting organizational change management initiatives, including communications, training, change readiness assessments, impact assessments, stakeholder management, or leadership alignment, in a consulting environment
- 1+ years of experience developing change management or communications deliverables, such as communication plans, stakeholder analyses, impact assessments, readiness assessments, training materials, or leadership presentations
- 1+ years of experience conducting research, analyzing data, and summarizing findings in presentations, reports, or other client or project deliverables
- 1+ years of experience using Microsoft Visio, Microsoft PowerPoint, Microsoft Word, and/or Microsoft Excel
- Must be able to obtain the required level of security clearance for this role
- Center Location & Travel Requirements:
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a consulting environment
1+ year of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions), in a relevant industry or consulting environment
Experience with Project Management support and Work Plan development
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
**Our people and culture**
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
**Professional development**
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see [https://www.deloitte.com/us/about](https://www.deloitte.com/us/about) for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 356227
Job ID 356227