Delivery Consultant, Workday Financial Ams Support

This role is for a Delivery Consultant focused on Workday Financials Accounting module support, including ticket intake, issue resolution, post-production support, and system administration. It is not directly involved in AI/ML development.

What you'd actually do

  1. Be responsible for intake of tickets (questions issues, inquiries) for Accounting module
  2. Triage and resolve any issues or errors for end users in Workday Accounting module
  3. Be responsible for post production support and system administration around improvements and change requests
  4. Provide knowledge transfer and end user documentation

Skills

Required

  • Bachelor’s degree
  • Ability to obtain and maintain required Workday certification(s)
  • 2+ years of experience in Workday Financials Accounting

Nice to have

  • Experience working in a consulting, shared services, or client-facing delivery environment