Deployed Engineer - Latam

Cognition Cognition · Coding AI · Mexico City, Mexico · Customer Engineering

This role is for a Deployed Engineer at an applied AI lab that builds end-to-end software agents, specifically focusing on their product Devin, the first AI software engineer. The engineer will be customer-facing, helping customers maximize value from Devin by understanding their workflows, identifying use cases, deploying Devin into production, leading demos, supporting integrations, and driving adoption. The role involves hands-on technical work, customer partnership, and rapid execution in a high-intensity, ambiguous environment. The engineer will also contribute to product development by implementing requested features and advocating for customer needs.

What you'd actually do

  1. Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin
  2. Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor
  3. Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
  4. Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
  5. Be the customer oracle! Exercise your product instincts to help set the roadmap

Skills

Required

  • Fluency / Native proficiency in Spanish
  • Strong engineering foundation
  • Demonstrated track record of exceptional performance
  • Self-directed
  • Strong communication skills
  • High tolerance for ambiguity, intensity, and sustained effort

Nice to have

  • Advanced in at least one modern programming language (e.g., Python, TypeScript)
  • Experience writing and debugging real software systems
  • Worked at an early-stage startup or in a role where you operated well beyond your job description

What the JD emphasized

  • Fluency / Native proficiency in Spanish
  • Strong engineering foundation from a rigorous technical environment
  • Demonstrated track record of exceptional performance
  • Self-directed by default
  • Strong communication skills
  • high tolerance for ambiguity, intensity, and sustained effort

Other signals

  • customer-facing technical expert
  • deploy AI into production environments
  • drive adoption of the AI platform
  • implement requested features yourself