Deployed Engineer - Latam

Cognition Cognition · Coding AI · Brazil · Customer Engineering

This role is for a Deployed Engineer at Cognition, an applied AI lab building end-to-end software agents like Devin and Windsurf. The engineer will be customer-facing, helping customers maximize value from Devin/Windsurf by understanding workflows, identifying use cases, deploying the product, leading demos, supporting integrations, and driving adoption. The role requires hands-on technical work, customer partnership, and rapid execution in a high-intensity, ambiguous environment.

What you'd actually do

  1. Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin
  2. Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor
  3. Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
  4. Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
  5. Be the customer oracle! Exercise your product instincts to help set the roadmap

Skills

Required

  • Strong engineering foundation from a rigorous technical environment
  • Demonstrated track record of exceptional performance in whatever you've pursued, whether academic, athletic, professional, or entrepreneurial
  • Self-directed by default. You don't need a manager to tell you what to do next or how to prioritize.
  • Strong communication skills. You can hold your own with senior engineers and executives alike.
  • Have a high tolerance for ambiguity, intensity, and sustained effort when the problem demands it.
  • Willingness to travel 25–50%

Nice to have

  • Advanced in at least one modern programming language (e.g., Python, TypeScript)
  • Experience writing and debugging real software systems
  • Want to work directly with real users on high-impact technical problems
  • Learn quickly by being embedded in challenging, real-world environments
  • Have worked at an early-stage startup or in a role where you operated well beyond your job description

What the JD emphasized

  • customer-facing technical expert
  • deploy Devin/Windsurf into real production environments
  • drive adoption of the Cognition platform
  • customer empathy
  • Ownership mindset
  • Technical curiosity
  • Bias toward execution
  • Grit
  • Exploratory rigor
  • Strong engineering foundation
  • Demonstrated track record of exceptional performance
  • Self-directed by default
  • Strong communication skills
  • high tolerance for ambiguity, intensity, and sustained effort