About the role
OpenAI is hiring a Deployed PM to help our customers get maximally deployed on our products. This person is the product counterpart to Deployment Engineers: someone who can spot product expansion opportunities inside an account, build trust with technical and executive stakeholders, drive cross-functional execution, and turn blockers into momentum. The role sits at the intersection of product, technical deployment, and customer strategy.
In this role, you will
- Act as the product lead inside strategic customer accounts, helping customers adopt and expand their use of OpenAI products.
- Identify opportunities for deeper deployment, new integrations, and broader product usage across teams and workflows.
- Build trusted relationships with technical stakeholders, engineering leaders, and executives, including representing product vision to C-level audiences.
- Partner closely with Deployment Engineers and GTM teams to drive successful implementations and long-term account growth.
- Translate customer needs and technical blockers into clear product feedback and execution paths for internal teams.
- Work hands-on with integrations, MCPs, tooling, and lightweight technical workflows when needed to unblock an account.
- Own lightweight PM work needed to support enterprise deployment, then hand off the right insights and opportunities to core product teams.
You might thrive in this role if
- You've operated in highly ambiguous environments and are comfortable being the connective tissue between customers, engineering, GTM, and product.
- You are highly credible with technical audiences and can work effectively with CTOs, senior engineers, and developer experience teams.
- You are also excellent with stakeholders: polished in presentations, strong in customer conversations, and trusted in executive settings.
- You can understand a customer's goals, translate them into a deployment strategy, and drive follow-through across multiple teams.
- You are builder-minded and willing to get hands-on when needed.
- You likely have a background as a technical founder, product founder, technical PM, solutions or product lead, or in another role that combines technical depth with product judgment and customer-facing execution.
What we're looking for
- Strong technical fluency and comfort working directly with engineers.
- Strong product instincts, especially around identifying customer needs and translating them into product opportunities.
- Excellent stakeholder management and communication skills.
- Ability to present product strategy and deployment vision clearly to senior customer audiences.
- Comfort operating across strategy, execution, and hands-on problem solving.
- Bias toward action, ownership, and unblocking.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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