Deployment Strategist

Databricks Databricks · Data AI · Singapore · Professional Services Operations

This role is a Product Manager for the field, focusing on the non-technical lifecycle of customer engagements. The Deployment Strategist acts as a bridge between business problems and Databricks' technical solutions, owning scoping, PRD writing, project management, and customer adoption. It requires C-suite gravitas, product thinking, and execution mindset.

What you'd actually do

  1. Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
  2. Act as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
  3. Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues.
  4. Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
  5. Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.

Skills

Required

  • C-suite gravitas
  • superb communication skills
  • Product Thinker
  • Systems Thinker
  • SWOT analysis
  • competitive landscape understanding
  • Hands-On mentality
  • expert at escalation
  • value-based scoping (TCO/ROI)
  • managing agile software projects
  • writing PRDs

Nice to have

  • 2+ years as a Deployment Strategist
  • 2+ years at a high-growth startup in a builder or founder capacity
  • 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy
  • ability/interest to travel up to 50%

What the JD emphasized

  • C-suite gravitas
  • deep discovery
  • scope the value
  • Minimum Viable Product
  • write the PRD
  • manage the project
  • C-suite Scoping & Value Definition
  • quantify the business value
  • End-to-End Product Ownership
  • authoring the PRD
  • prioritizing the engineering backlog
  • relentlessly managing scope
  • Agile Project Execution & Delivery
  • manage all stakeholder communications
  • escalation manager
  • Solution Launch & Landing
  • full adoption
  • Strategic Handoff & Growth
  • trusted advisor status
  • value-based scoping
  • managing agile software projects
  • writing PRDs