Deployment Strategist Lead - Brazil

ElevenLabs ElevenLabs · AI Frontier · Brazil · Engineering & Product

This role is responsible for opening up a new market for ElevenLabs in Brazil, building a team, and deploying their voice AI technology to strategic customers. The individual will understand customer needs, lead engineers, identify use cases, design integrations, and collaborate with research and product teams. This is a senior, hands-on position focused on end-to-end execution and customer impact.

What you'd actually do

  1. Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
  2. Build and lead a team of forward deployed engineers within the region.
  3. Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
  4. Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
  5. Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.

Skills

Required

  • Executive Stakeholder Engagement
  • People Leadership
  • Basic proficiency in Python and understanding of API integration
  • Excellent communication and problem-solving skills
  • Technical aptitude to quickly understand our voice and audio AI models and their applications
  • Strategic and Commercial Awareness

Nice to have

  • Partner Ecosystem Development

What the JD emphasized

  • fully responsible for opening up a new market
  • building a team to make it happen
  • operate as if a co-founder
  • deploy our voice AI technology at the most Strategic customers
  • winning the first customers in the market
  • Take full ownership of end-to-end execution of major projects
  • Proven experience engaging and influencing C-suite and VP-level stakeholders

Other signals

  • Deploying AI technology to strategic customers
  • Building and leading a team of forward deployed engineers
  • Identifying use cases and implementing AI technology into solutions
  • Designing and architecting integrations for customers
  • Collaborating with Research and Product teams to incorporate field insights