Design Program Manager

Ford Ford · Auto · Palo Alto, CA +2 · Enterprise Product Line Management

This role is for a Design Program Manager at Ford, focusing on digital product design. The manager will provide program management and operational support, collaborating with design, product, and engineering teams to plan, manage, and deliver projects. Key responsibilities include streamlining processes, facilitating communication, managing risks, and ensuring project deadlines are met. The role requires experience in project/program management in a creative environment and working with global, cross-functional teams.

What you'd actually do

  1. Collaborate with and support team leads in delivering the highest level of trust-building and strategic counsel through all project interactions
  2. Document and implement end-to-end repeatable processes that help the team plan, manage, and deliver
  3. Identify team needs with regards to process, tools, documentation, capacity, data and asset management, and educate leadership in order to bring changes to ensure designers and developers are working efficiently
  4. Act as a bridge across cross functional teams, connecting them and facilitating clear communication, ensuring interdependencies are understood and planned for
  5. Act as a design team advocate, working with Design Systems, Quality Assurance, and enterprise stakeholders to hold quality to the highest bar

Skills

Required

  • Bachelors Degree in Engineering, Design or related field or equivalent combination of relevant education and experience
  • 8+ years of successful experience as a Project or Program Manager, or similar role, in a creative environment
  • 2+ years of experience leading large projects through their full life-cycle in a large, cross-functional team
  • Experience working with global teams
  • Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise
  • Results oriented person with a proven track record of on-time project/program delivery for large, cross-functional projects with global stakeholders
  • Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
  • Experience with Agile and Lean methodologies, and with Jira
  • Understanding of design and development processes
  • Experience working with design systems
  • Ability to translate complex ideas and express them in concise, simple to understand ways
  • Effectively using digital tools and platforms
  • Experience working on multiple projects simultaneously while meeting deadlines with changing priorities

What the JD emphasized

  • 8+ years of successful experience as a Project or Program Manager, or similar role, in a creative environment
  • 2+ years of experience leading large projects through their full life-cycle in a large, cross-functional team
  • Experience working with global teams
  • proven track record of on-time project/program delivery for large, cross-functional projects with global stakeholders