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Job Summary
Description Join the Universals Identity and Access Management team and help sustain and enhance critical Identity Governance and Administration (IGA) solutions that support Universal’s enterprise workforce. The Sustaining IGA Engineer plays a key role in ensuring the ongoing reliability, performance, and compliance of our IGA services, while collaborating with cross-functional teams to troubleshoot, optimize, and evolve existing capabilities.
Job Description
Job Description
Experience: 5 to 7.5 Years Location: Chennai Shift: General shift
Mandatory Skills: SailPoint, IGA, SailPoint Identity IQ, Saviynt, SailPoint UI, Bean Shell, REST APIs, SAML, OAuth, PowerShell, or JavaScript.
Responsibilities
- Support and maintain existing IGA platforms (e.g., SailPoint) including system health, performance tuning, and issue resolution
- Troubleshoot complex production issues related to user lifecycle, provisioning, role management, and access reviews
- Perform root cause analysis and implement long-term corrective actions for recurring incidents
- Partner with development, security, and operations teams to support secure, compliant identity services
- Monitor and report on IGA service metrics to ensure SLAs and business expectations are met
- Manage routine tasks such as role reviews, access certifications, rule updates, and policy enforcement
- Document processes, workflows, technical configurations, and known issues
- Provide support for application onboarding and ensure adherence to existing standards and governance frameworks
- Participate in audits, compliance initiatives, and continuous improvement efforts
Qualifications
Basic Requirements
- Bachelor’s degree in Information Security, Computer Science, or related field or equivalent work experience
- 5+ years of hands-on experience in Identity Governance & Administration (IGA) within a large enterprise
- Working knowledge of IGA platforms such as SailPoint IdentityIQ, Saviynt, or Microsoft Entra ID
- Experience supporting identity lifecycle automation, user provisioning, and access review processes
- Familiarity with integration standards (e.g., REST APIs, SAML, OAuth) and identity-related protocols
- Experience with troubleshooting Java-based connectors and scripting in BeanShell, PowerShell, or JavaScript
- Strong understanding of RBAC, policy enforcement, and audit/reporting mechanisms
- Ability to manage competing priorities in a fast-paced production environment
- Excellent problem-solving and communication skills
- Strong documentation and process orientation
Desired Characteristics
- Experience maintaining large-scale SailPoint environments
- Experience supporting Zero Trust or least-privilege initiatives
- Experience participating in security audits or regulatory assessments
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.