Digital Campaign Manager

Merck Merck · Pharma · Mazowieckie Wojewodztwo, Poland

The Digital Campaign Manager at Merck partners with Digital, Data & Analytics (DD&A) and cross-functional teams to drive the evolution of the Go-to-Market model. The role focuses on planning, orchestrating, and optimizing digital campaigns, products, and solutions that enhance customer experience and business impact. This role involves end-to-end digital initiatives across campaigns, platforms, automation, and innovation, with a focus on applying AI and data-driven tools to optimize targeting, personalization, content, and operational efficiency.

What you'd actually do

  1. Plan, execute, and optimize end‑to‑end digital and omnichannel campaigns, from brief to performance evaluation.
  2. Co‑create media, channel, and effective reach strategies based on customer insights and business objectives.
  3. Deliver digital experiences across various channels: email, websites, webinars, and digital & hybrid events, in collaboration with cross‑functional teams and external partners.
  4. Continuously optimize campaigns using CX principles, experimentation (e.g., A/B testing), and performance insights.
  5. Define, monitor, and interpret digital KPIs and translate data into actionable learnings for internal stakeholders.

Skills

Required

  • Analytics
  • Campaign Management
  • Collaboration
  • Communication
  • Customer Experience (CX)
  • Digital Marketing
  • Digital Products
  • Marketing
  • Measurement Analysis
  • Program Management
  • Strategic Planning

Nice to have

  • Sales Force Marketing Cloud
  • DIMAQ or similar certification

What the JD emphasized

  • Apply AI and data-driven tools to optimize targeting, personalization, content, and operational efficiency.