Digital Markets - Crm Product Manager - Vice President

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Commercial & Investment Bank

Product Manager, Vice President for a Markets CRM platform at JPMorgan Chase. Responsibilities include owning the product backlog, leading sprint planning, driving delivery of workflows, collaborating with cross-functional teams (tech, research, sales, compliance, data), overseeing system migration, analyzing user data, developing communication plans, ensuring product KPIs are met, and maintaining data quality and compliance. Requires 3+ years in Product Management, understanding of financial markets, and strong technical abilities. Experience in CRM systems and AI/LLM frameworks is preferred.

What you'd actually do

  1. Lead sprint planning sessions, working with cross-functional teams to allocate capacity, set objectives, and drive timely delivery of key workflows and enhancements.
  2. Collaborate with technology, research, sales, compliance, and data office teams to gather requirements and ensure successful rollout and integration of new workflows and deliverables.
  3. Partner with the senior Product Manager and broader product team to understand the overall product strategy, ensuring that all deliverables align with the bigger picture and support strategic objectives.
  4. Oversee the migration and integration of legacy systems, ensuring seamless transitions and minimal disruption for users.
  5. Analyse user data and feedback to identify opportunities for workflow improvement and drive actionable insights for the team.

Skills

Required

  • Product Management
  • Agile
  • Jira
  • Financial Markets
  • Technical abilities
  • Core platform workflows
  • Complex product management
  • Fast-paced environment
  • Strategic thinking
  • Customer-centric approach
  • User needs analysis
  • Continuous product innovation
  • Communication skills
  • Collaboration skills
  • Cross-functional team collaboration
  • High performance
  • Proactive mindset
  • Results-driven mindset
  • Quality outcomes

Nice to have

  • CRM systems
  • AI/LLM frameworks

What the JD emphasized

  • In-depth understanding of the Markets business. Experience in working in Finance is a must.
  • Strong technical abilities, with experience in defining and delivering core platform workflows.
  • Proven ability to manage complex products and deliver results in a fast-paced environment.
  • Strategic thinker with a customer-centric approach to product development. Ability to understand users' needs and drive continuous product innovation.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • High performer with a proactive, results-driven mindset and a commitment to delivering quality outcomes.