Digital Product Manager

Ford Ford · Auto · Dearborn, MI +1 · Enterprise Technology

Product Manager for Ford's Integrated Services organization, focusing on creating and marketing next-generation customer experiences by integrating hardware, software, and services. The role involves defining digital products, managing the product lifecycle, and partnering with cross-functional teams to deliver software that enhances customer experiences, particularly in connected vehicles and mobile applications. Experience with AI tools for accelerating product workflows is a plus.

What you'd actually do

  1. Define new digital products that enhance the customer experience by listening to customer data and feedback
  2. Develop product artifacts (PRDs, PRFAQs, strategy documents) in partnership with cross-functional teams
  3. Manage the product lifecycle and prioritize the product backlog in collaboration with design and engineering
  4. Balance business viability, user desirability, and technical feasibility while delivering software products
  5. Partner hands-on with the development team to prioritize, plan, and deliver software that creates excellent user experiences

Skills

Required

  • Bachelor's degree
  • 3+ years of experience as a product manager for digital products
  • Experience with consumer-facing remote vehicle controls
  • Demonstrated success leading collaborative efforts among engineering, design, and business teams to achieve shared objectives
  • Strong leadership and communication skills to manage stakeholders across the organization
  • Solid analytical skills
  • Familiarity with Agile software methodologies (Scrum, Extreme Programming, Kanban)
  • Demonstrated effectiveness operating in complex organizations

Nice to have

  • A deep passion for customers and their needs, with a track record of building and shipping products that meet those needs
  • Demonstrated ability to leverage AI tools to accelerate product workflows, with examples of measurable impact on speed or process
  • Curiosity about new technologies and a strong desire for continued learning
  • Proficiency with Figma's prototyping features and backlog management in Jira
  • Proficiency in Microsoft Office Suite

What the JD emphasized

  • consumer-facing remote vehicle controls