At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
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**Job Function: **
Project/Program Management Group
**Job Sub Function: **
Project/Program Management
Job Category:
Professional
All Job Posting Locations:
Madrid, Spain
Job Description:
About Surgery
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Position Summary The Digital Services & Solutions Manager for Surgery Spain is responsible for shaping and executing the strategy for digital solutions and service offerings that enhance customer value, accelerate portfolio adoption, and support sustainable business growth. This role connects commercial priorities, customer needs, and digital capabilities to develop scalable solutions that improve clinical, operational, and economic outcomes for healthcare providers. The position requires close collaboration with Sales, Marketing, Strategic Accounts, Medical Affairs, Professional Education, Global and EMEA digital teams, Legal, Compliance, and external partners to ensure successful deployment, adoption, and optimization of digital services across the Surgery business in Spain.
Key Responsibilities
- Define and execute the digital services and solutions strategy for Surgery Spain, aligned with business priorities, customer needs, and portfolio growth objectives.
- Identify, prioritize, and localize digital solutions and service opportunities that address hospital workflow challenges, customer engagement needs, and value-based care expectations.
- Lead the deployment and adoption of digital platforms, service models, and connected solutions in partnership with commercial teams, customers, and cross-functional stakeholders.
- Partner cross-functionally with Sales, Marketing, Strategic Accounts, Medical Affairs, Professional Education, Legal, and Compliance to ensure digital initiatives are relevant, scalable, and fully compliant.
- Act as the local business owner for digital service implementation, managing launch plans, stakeholder engagement, change management, and customer adoption to maximize impact.
- Translate customer insights and market trends into business cases, pilots, and solution roadmaps that improve customer experience, operational efficiency, and competitive differentiation.
- Monitor solution performance through adoption, utilization, customer satisfaction, and business impact metrics, using data and insights to continuously optimize execution.
- Manage digital services projects, vendors, budgets, and timelines, ensuring strong execution discipline and alignment with local and regional priorities.
- Serve as a strategic partner to the Surgery leadership team in Spain, bringing a digital mindset to commercial execution, customer partnerships, and future business model development.
Preferred Qualifications
- Relevant experience in robotic solutions, capital selling, service contracts deployment, digital health, digital services, customer solutions, commercial excellence, strategic marketing, consulting, or business development within MedTech, healthcare, or the hospital environment.
- Strong understanding of healthcare digitalization, hospital workflows, customer engagement models, and solution adoption drivers; knowledge of the Surgery environment is highly valued.
- Demonstrated ability to lead cross-functional projects, influence stakeholders without direct authority, and drive execution across commercial, technical, and operational teams.
- Experience in solution launches, implementation projects, business case development, or customer success initiatives, with strong understanding of compliance, privacy, and governance requirements.
- Excellent communication, project management, analytical, and clinical and non-clinical stakeholder engagement skills, with the ability to translate strategy into practical, customer facing solutions.
Success Profile A successful candidate is customer-focused, strategically minded, digitally savvy, and highly collaborative, with the ability to connect business priorities to differentiated service and solution offerings. This person combines strong execution, analytical thinking, and influencing skills, builds trust across internal and external stakeholders, and helps position Surgery Spain as a forward looking partner for hospitals and healthcare professionals through valuable digital innovation.
**Required Skills: **
Preferred Skills:
The anticipated base pay range for this position is:
€61.800,00 - €106.260,00
Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.