Overview
Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.
This role is designed for individuals who are early in their professional journey and are passionate about technology, AI, and innovation. Success in this role comes from curiosity, learning agility, collaboration, and a growth mindset. You will be supported through formal training, certifications, mentoring, and real-world customer engagements that progressively build your confidence and capability in consultative selling, AI workforce transformation, and customer success.
As a Digital Solution Area Specialist – Copilot & AI Workforce, you will help organisations embrace the next generation of AI-powered work. You will engage with new and existing customers to identify business challenges, uncover opportunities to improve productivity and business outcomes, and position Microsoft Copilot and AI solutions to address those needs. Working closely with partners and cross-functional teams, you will support customers throughout their AI transformation journey—from initial discovery through adoption and value realisation.
This opportunity will allow you to:
- Develop deep expertise in Microsoft Copilot, agents, and AI-powered business transformation.
- Build consultative selling and executive stakeholder engagement skills.
- Learn how to drive adoption, usage, and measurable business outcomes through modern AI solutions.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Learn how Microsoft Copilot, AI agents, and the Microsoft Cloud platform help customers transform employee experiences, productivity, business processes, and decision-making.
- Engage with customers to understand business priorities, workforce challenges, and AI transformation goals through discovery conversations and stakeholder engagement.
- Collaborate with account teams, technical specialists, customer success teams, and partners to recommend Copilot and AI Workforce solutions aligned to customer needs.
- Support customer adoption and usage growth by helping customers identify high-value use cases, success measures, and business outcomes.
- Build foundational expertise in AI, Copilot, Modern Work, and workforce transformation trends through training, certifications, and practical customer engagements.
- Develop knowledge of competitive AI and productivity offerings to effectively differentiate Microsoft's solutions and articulate customer value.
- Embody our culture and values by fostering a growth mindset, collaboration, accountability, and responsible AI practices in every customer interaction.
Qualifications
- 1 to 3 years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management experience OR equivalent experience
Preferred Qualifications (PQs)
- 2+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management work experience
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**