Digital Supply Chain Mgr II - Amz9675305

Amazon Amazon · Big Tech · Seattle, WA · Corporate Operations

This role focuses on managing the digital supply chain for Amazon Prime Video, involving content ingestion, publishing, and ensuring timely delivery. It requires analyzing customer behavior data using SQL and Python, and applying statistical and machine-learning based predictions to improve customer retention. The role also involves developing internal tools for data visualization and decision-making, forecasting operational needs, improving operational efficiency through process refinement and automation, and collaborating with various cross-functional teams to drive initiatives and identify improvement strategies.

What you'd actually do

  1. Receive and ingest content from Amazon Prime partner studios and networks, maintain it through the publishing process, and ensure it makes it way to the site on-time and in pristine condition in the format and offers necessary to support our rapidly expanding service.
  2. Analyze customer behavior data using SQL, Python and/or other business intelligence tools.
  3. Automate and scale program to improve customer stickiness through statistical and machine-learning based prediction of defects from unstated feedback.
  4. Develop internal products or tools that integrate and visualize program-derived data, serving as a decision-making instrument for stakeholder teams.
  5. Deep dive and forecast operational requirement across Prime Video teams on a monthly, quarterly and yearly basis.

Skills

Required

  • working in technical, e-commerce, or media-related environment
  • working with business owners to define key business questions and to build data sets for process improvement
  • experience in data mining, data management, reporting, and SQL queries
  • solving analytical problems
  • project or program management experience leading successful global cross-functional initiatives

What the JD emphasized

  • statistical and machine-learning based prediction of defects from unstated feedback