At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function: **
Supply Chain Deliver
**Job Sub Function: **
Deliver Excellence
Job Category:
People Leader
All Job Posting Locations:
Zug, Switzerland
Job Description:
Johnson & Johnson is currently seeking Director 3PL Systems Business Architecture join our TEAM.The role is based in Zug / Switzerland
**Job Description Summary **
The JJMT Transformation function is responsible for designing and realizing the future-state supply chain network for Johnson & Johnson MedTech. This function includes oversight of consolidation and rationalization actions for the global distribution network, a strategic shift toward an asset-light model, and the build-out of new, future-looking logistics capabilities including partner management, network design, systems strategy, and defining the transition standards required to sustain performance in the future state. The team operates centrally, working in close partnership with regional Deliver teams across EMEA, APAC, and Americas.
PURPOSE OF POSITION
As part of the Transformation function, this role leads the Business Architecture capability, defining the end-to-end operating model and capability framework required to enable the future-state, asset-light supply chain network.
The position is responsible for establishing the structure, standards, and integration of core logistics capabilities (e.g., warehouse operations, outbound freight, order-to-cash interactions, partner execution models), ensuring alignment across business processes, systems strategy, and 3PL partner capabilities. This includes defining how capabilities interact across the end-to-end value chain and ensuring consistency in how they are designed, deployed, and governed across regions.
The role works closely with Network, Systems Strategy, Partner Management, Procurement and Deliver teams to ensure that the business architecture is clearly defined, consistently applied, and aligned with transformation objectives, including service, cost, scalability, and value realization.
RESPONSIBILITIES :
- Lead the definition and evolution of the end-to-end business architecture for the future-state supply chain, including capability model, process hierarchy, and operating principles
- Define and maintain the enterprise capability framework, including ownership, scope, and interaction of key logistics capabilities across the value chain
- Establish global standards for business processes and operating models, ensuring consistency across regions, site types, and partner configurations
- Define integration points across capabilities (e.g., OTC, warehouse operations, transport execution), ensuring seamless end-to-end process flow
- Provide architectural oversight across capability areas (e.g., Outbound Freight, Warehouse Operations), ensuring alignment and avoidance of fragmentation or duplication
- Partner with Systems Strategy and IT teams to ensure alignment between business architecture and systems architecture, including translation of capabilities into system requirements
- Collaborate with Network Design and Value Assurance teams to ensure business architecture assumptions are reflected in network decisions and business cases
- Support Partner Management and Procurement teams to ensure alignment between business architecture and 3PL partner operating models and contractual frameworks
- Define deployment principles and guardrails to ensure consistent implementation of capabilities across regions and sites
- Drive governance of business architecture, including review of capability designs, escalation of deviations, and alignment of cross-functional decisions
- Identify gaps, inefficiencies, and inconsistencies in current processes and capabilities, and drive continuous improvement initiatives
- Develop and maintain documentation, playbooks, and standards to support scalability and repeatability of the business architecture
EDUCATION/EXPERIENCE
Education and/or additional training:
- A minimum of a Bachelor’s degree is required
- A Master's degree or MBA in Supply Chain, Operations, Engineering, or a related field is preferred
Experience and functional competencies:
- Minimum 10–14 years of relevant experience in supply chain, logistics strategy, or operating model design, with demonstrated ownership of end-to-end process or capability architecture
- Strong understanding of distribution networks, warehouse operations, transportation execution, and Order-to-Cash processes
- Experience defining operating models, capability frameworks, or process architectures in complex, multi-region environments
- Experience working within or alongside 3PL-operated logistics environments and asset-light operating models
- Strong understanding of integration between business processes and systems (ERP, WMS, transport systems)
- Proven ability to work across functions (Operations, IT, Finance, Procurement) and align stakeholders without direct authority
- Strong strategic thinking and problem-solving skills, with the ability to translate high-level objectives into structured capability frameworks
- Experience supporting large-scale transformation programs and aligning multiple workstreams under a unified architecture
- Excellent communication skills, with ability to synthesize complex topics into clear, structured narratives for senior stakeholders
** **Don't miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team!
**Required Skills: **
Preferred Skills:
Analytical Reasoning, Business Alignment, Collaboration, Consulting, Continuous Improvement, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Financial Competence, Inclusive Leadership, Interpersonal Influence, Leadership, Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Procurement Policies, Sales and Operations Planning (S&OP), Strategic Supply Chain Management