About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, VCA supports our partners to solve their most strategic problems.
The US Consulting group within VCA provides consulting and solution services for Visa’s largest partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk.
The VCA team is looking for a Director to join our consulting team and play a role developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchant Acquiring Partners. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.
Potential engagements could include product development, customer acquisition, merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement.
Essential functions include:
- Proactively engage with Visa account management teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchant acquirers
- Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
- Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement
- Partner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
- Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA
Applicants for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications • 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD • 5+ years of relevant experience at large management consulting firm and/or in the payment acceptance industry • Experience working with financial indicators to measure business performance. Significant focus on impacting ROI • Strong analytical skills, with demonstrated intellectual and analytical rigor • Self-motivated, results oriented individual with the ability to handle numerous projects concurrently • Knowledge and understanding of payments operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience • Excellent communication, story-telling, and presentation skills • Collaborative • Technology mindset, curious, up-to-date with digital and AI trends and applications
U.S. Applicants Only
The estimated salary range for this position is $ to $ USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.