About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
What a Director, Account Executive – Fintechs does at Visa
The Director, Account Executive – Fintechs leads Visa’s strategic relationships with key fintech and digital banking clients in Malaysia, with accountability for driving commercial growth, deepening partnerships, and strengthening Visa’s position across the segment.
This is a senior commercial leadership role spanning Visa’s three strategic focus areas: Core Consumer Payments, Commercial & Money Movement Solutions, and Value-Added Services, including Advisory, CyberSource, Loyalty Solutions, and Data and Risk solutions.
Success in this role requires strong commercial acumen, a consultative and client-centric approach, and the ability to identify, negotiate, and execute high-impact opportunities across a dynamic client portfolio. The role also requires close partnership with cross-functional teams to deliver the best of Visa through a One Visa approach.
Your responsibilities will include:
- Lead Visa’s relationships with key fintech and digital banking clients in Malaysia, ensuring alignment with client priorities and Visa’s strategic objectives.
- Develop and execute account plans to grow revenue, deepen strategic partnerships, and increase share of wallet across assigned clients.
- Identify, structure, negotiate, and close complex commercial opportunities across Consumer Payments, Commercial & Money Movement Solutions, and Value-Added Services.
- Drive Value-Added Services revenue across advisory and consulting, marketing services, risk, operations, and other strategic solution areas.
- Own end-to-end deal execution, including commercial structuring, incentive tracking, and management of contractual commitments.
- Lead cross-functional engagement across Product, Marketing, Client Services, Risk, Legal, Finance, and other teams to deliver strategic initiatives and client solutions effectively.
- Lead client business reviews and ongoing performance discussions, identifying opportunities, gaps, and actions to accelerate growth.
- Apply a consultative sales approach to understand client priorities, market context, and business challenges, and tailor Visa’s solutions accordingly.
- Support clients in achieving their business objectives while maximizing the value of their Visa portfolio.
- Monitor market trends, client developments, and competitive activity to inform account strategy and uncover new growth opportunities.
- Build strong relationships with senior external stakeholders and position Visa as a strategic partner of choice in the fintech and digital banking ecosystem.
- Represent Visa in key client engagements and industry forums, while contributing insight on fintech, digital banking, and emerging payments trends.
Why this is important to Visa
This role is critical to growing Visa’s fintech and digital banking business in Malaysia. As a senior representative to key clients, the Director will help shape strategic partnerships, elevate the quality of engagement, and translate changes in the payments landscape into meaningful commercial opportunities for both clients and Visa.
Qualifications
Qualifications
What you will need:
- Bachelor’s degree required; advanced degree preferred.
- Minimum 12 years of experience in sales, business development, strategic partnerships, or account management within payments, fintech, digital banking, acquiring, issuing, or related sectors.
- Proven track record of driving business growth, managing complex client relationships, and structuring, negotiating, and closing strategic commercial deals.
- Strong commercial acumen, including experience in deal modelling, contract structuring, and negotiation.
- Deep understanding of the payments ecosystem, including market trends, competitive dynamics, and key players; experience in commercial money movement is a plus.
- Strong executive presence with the ability to engage, influence, and build credibility with senior external stakeholders independently.
- Ability to operate effectively in a matrixed organization and lead cross-functional collaboration to deliver business outcomes.
- Strong knowledge of payment trends and Visa solutions across core payments, commercial and money movement solutions, value-added services, and emerging digital capabilities.
- Strong prioritization, execution, and problem-solving skills, with a focus on high-impact revenue opportunities.
- Strategic, agile, and collaborative mindset, with the ability to adapt to changing market and client needs.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.