Director, AI Change Adoption

Pfizer Pfizer · Pharma · New York, NY

Director of AI Change Adoption at Pfizer, responsible for driving the adoption of AI initiatives within the business. This role focuses on operationalizing AI, managing change, and ensuring that AI solutions deliver tangible business outcomes. The candidate will partner with technical teams, shape strategy, and lead the human and agentic aspects of AI transformation.

What you'd actually do

  1. Own making change real: operationalizing the business case, the outcomes, the business teams you serve, the partnerships, and the hybrid team of people and agents that delivers.
  2. You partner closely with the technical leads, and you bring the change and adoption discipline that turns what gets built into what gets used.
  3. Create the operational and change discipline that lets a senior technical team move at pace without losing control, and without losing the business teams it serves.
  4. Own how the business moves from current state to new ways of working.
  5. Own the initiative plan and key milestones.

Skills

Required

  • Bachelor’s degree with at least 8+ years of experience; or a Master’s degree with more than 7+ years of experience; or a Ph.D. with 5+ years of experience.
  • Experience leading change management and transformation on complex, multi-stakeholder programs, ideally where new technology shifted how people work.
  • Experience owning outcomes and shaping executive-level adoption strategies, with a track record of working effectively alongside cross-functional technical teams you do not directly manage.
  • Experience with program or product management, delivery, or transformation.
  • Experience building a business case and operating credibly with executive-level leadership.
  • Working fluency in AI and technical delivery, able to engage credibly with engineers on what is being built and why.
  • Experience coordinating vendors, contractors, and internal teams against scope, schedule, and budget.
  • Strong facilitation, stakeholder management, and change communication, including with senior executives.
  • Excellent written and verbal communication, with the ability to make complexity legible and to make change feel doable.
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

What the JD emphasized

  • operationalizing the business case
  • adoption that sticks
  • operational and change discipline
  • change management
  • adoption strategies
  • AI fluency
  • human side of transformation
  • change narrative
  • AI-first effort
  • adoption as a measured outcome
  • hybrid operating model
  • initiative plan
  • adoption health
  • complex, multi-stakeholder programs
  • shaping executive-level adoption strategies
  • program or product management, delivery, or transformation
  • building a business case
  • AI and technical delivery
  • change communication

Other signals

  • operationalizing AI
  • driving adoption
  • business outcomes
  • change management