Director, Analytics, Strategic Insights

Affirm Affirm · Fintech · Canada, United States · Remote · Revenue Operations & Analytics

This Director of Analytics role focuses on driving Affirm's top-line growth within its Revenue team, specifically for Independent Software Vendors (ISV) and Strategic Partnerships. The role involves shaping long-term strategy, delivering high-quality insights, monitoring business trends, and owning the strategic narrative for the segment. A key aspect is identifying opportunities to leverage AI and automation to enhance team workflows and analytical capabilities, while also building and mentoring a high-caliber team. The ideal candidate has extensive experience in strategy, operations, or analytics, with strong leadership, problem-solving, and communication skills, and is comfortable using SQL, Python/R, and data visualization tools. Experience with AI tools and identifying automation opportunities is specifically mentioned.

What you'd actually do

  1. Serve as a strategic partner to a Revenue segment leaders across our Independent Software Vendors (ISV) and Strategic Partnership business lines, shaping the segment's long-term strategy, setting goals, and driving accountability against key outcomes
  2. Lead the team in delivering high-quality insights and analytics to Revenue leadership, fielding and managing data requests across market sizing, business performance, competitive landscape, and growth opportunity assessments using internal data and third-party sources
  3. Proactively monitor business trends, KPIs, and leading indicators to identify risks and growth opportunities, translating data signals into clear, actionable recommendations for business leaders
  4. Own the strategic narrative for the segment, synthesizing complex, ambiguous problems into structured frameworks, clear points of view, and concrete recommendations on how to grow and protect the business
  5. Partner with segment leaders to design and run the operating rhythm, including business reviews, executive escalations, planning cycles, and progress reporting

Skills

Required

  • 12+ years of experience in strategy, operations, or analytics roles
  • Dedicated leadership experience with a proven ability to build, coach, and scale high-performing teams
  • Proven track record of operating as a strategic advisor to senior or executive leadership, with the ability to influence decisions and drive organizational change
  • Exceptional problem-solving skills with the ability to structure ambiguous, complex problems into clear frameworks and actionable plans
  • Outstanding communication skills, able to craft compelling, data-backed narratives that influence business and technical stakeholders at all levels, including C-suite
  • Deep analytical fluency, comfortable operating across SQL, Python/R, spreadsheets, and data visualization tools to independently interrogate data and generate insights
  • Demonstrated experience leveraging AI tools (e.g., Cursor, Claude Code) and identifying automation opportunities to drive efficiency and scale team impact
  • Strong organizational and execution discipline, with a track record of independently driving strategic initiatives from ideation through measurable outcomes
  • Extensive cross-functional collaboration experience, with the judgment to navigate competing priorities and build trust across diverse stakeholder groups

What the JD emphasized

  • AI tools
  • automation