Director, Benefits Platform Lead

Visa Visa · Fintech · Foster City, CA

Lead product strategy and roadmap for Visa's card benefit platforms and affluent segment businesses, focusing on scalable, innovative solutions. This role involves owning platform development, modernization, integrations, and operational scaling within a regulated enterprise environment.

What you'd actually do

  1. Define product vision and multi-year roadmap for card benefit platforms, aligning with Visa’s premium growth priorities. Product catalogue will include new 0-1 services and existing capabilities, including: VDBP, VCES, VTOQ, and VFS.
  2. Lead a team of senior product managers, technical product managers, and the relationships with cross-functional partners such as Technology to deliver high-impact platform capabilities and features
  3. Oversee end-to-end platform development, modernization, integrations, and ecosystem expansions to support the scale demands of the affluent business
  4. Own, support and scale the operations that enable benefits, including the end-to-end onboarding, configuration, billing, reporting and incident management
  5. Partner closely with key vendors, technical product managers, engineering, operations, compliance, and legal teams to build scalable, compliant solutions

Skills

Required

  • 10+ years of progressive experience in product management, platform leadership, and technical strategy.
  • Deep expertise within enterprise grade, regulated enterprises like financial services, payments, or banking
  • Proven track record of leading large-scale platform development, API ecosystems, integrations, and DevOps environments
  • Exceptional communication skills—written, verbal, and visual—with fluency in executive storytelling and change management
  • Willing to flex across strategy and execution.

What the JD emphasized

  • AI-first world