**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. **
**Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. **
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Location: Preference is for the candidate to be based at one of our major office locations including Bethesda, MD; Fredericksburg, VA; Lakeland, FL; Dallas, TX; Chicago, IL. Hybrid and remote candidates will be considered.
Reports To: Head of Claims Innovation at GEICO
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
We seek a highly motivated Director, Business Intelligence to direct and oversee GEICO’s Business Intelligence strategies for our Innovation, Claims, Sales, and Service organizations. In this role, you will lead a high-performance team responsible for data delivery, analysis, and visualization, collaborate with cross-functional teams to identify opportunities, develop robust data structures, reports, dashboards and visualizations to support analysis, deliver insights, and drive business decisions.
**Key Responsibilities: **
**Leadership and management: **
- Cultivate long-term strategic goals for BI Analysts and Data Engineering to review and communicate recommendations to drive critical decisions, prepare and manage department business plans, staffing projections, and budgets.
- Lead from the front to establish a data-driven culture and organizational framework that delivers analytic excellence to improve client service and overall business performance.
- Lead and mentor a team of data analysts, data engineers, business analysts, and project managers.
**Strategy and development: **
- Develop and execute a multi-year strategy for Business Intelligence and Performance Monitoring for Innovation, Claims, Sales and Service.
- Review and approve testing, deployment and maintenance of data structures, views, reports, and visualizations in coordination with data, product and engineering teams.
- Prioritize the most impactful analytical opportunities by partnering closely with Innovation, Claims, Sales, and Service Operations leadership.
- Translate ambiguous or emerging business questions into structured analytical roadmaps with clear hypotheses, timelines, and success measures.
- Ensure analytical outputs directly inform operating rhythms, field execution, and senior level decision making.
**Data governance and architecture: **
- Implement best practices for data governance, data quality, and data integration to ensure the integrity and reliability of our data assets and to meet regulatory compliance requirements.
- Advocate for the data structures, governance, and quality standards required to support advanced analytics across Claims, Sales, and Service Operations operational systems.
- Partner with Technology to ensure relevant data is clean, accessible, and structured to support scalable insights and modeling.
**Data Insights and Analytics: **
- Solve complex business problems. Analyze key performance indicators (KPIs) and business trends.
- Lead the development and maintenance of data models, schemas, and database structures to support various business initiatives, analytics, and strategic problem solving.
- Conduct deep dive analyses that unpack root causes, quantify impact, and recommend clear, actionable solutions.
- Develop early signal detection mechanisms and monitoring tools that proactively surface risks or opportunities before they appear in topline KPIs.
**Stakeholder collaboration: **
- Partner with senior leadership and other departments to identify business needs and translate them into data analytics solutions.
- Collaborate with Tech Teams to ensure availability, reliability, and security of our data systems.
- Work closely with Claims, Sales, and Service Operations leaders to understand their toughest problems and deliver insights that influence decisions.
- Bridge business context and technical execution by guiding teams toward the right analytical approaches.
- Establish shared accountability for analytical outcomes by ensuring stakeholders understand, adopt, and act on recommendations.
**Technology and innovation: **
- Stay abreast of industry trends and emerging technologies in database management and business intelligence and recommend innovative solutions to enhance our data capabilities and maintain a competitive advantage.
- Evaluate emerging technologies (e.g., automation, statistical modeling, advanced forecasting, generative AI) and recommend practical applications.
- Introduce new analytical practices that increase the speed, accuracy, and scalability of insight generation.
**Qualifications: **
- BA/BS required in Computer Science, Statistics, Analytics, Finance, Operations Research, Economics, Mathematics OR 10+ years of experience in a data-centric role (business intelligence, reporting, data engineering/analysis, etc.)
- 5+ years’ experience leading data analytics, reporting, or business intelligence function
- P&C Insurance experience (preferred)
- Strong knowledge of Microsoft Power BI, Tableau, Looker, Power Automate and data management software
- Proficient with data modeling techniques and languages such as SQL, Python, R
- Demonstrated ability to apply project/program management concepts – specifically in Agile and/or Lean methodologies
- Ability to effectively coach technical leaders and adapt to new technologies quickly
- Solid understanding of how to create stable, scalable solutions to business challenges using data
**Leadership Qualities: **
- Leads with curiosity and conviction—someone who can spark dialogue, shift perspectives, and guide teams toward new approaches that elevate our organization.
- You thrive on the success of the team, as well as your fellow team members.
- You work well in a fast-paced, demanding environment and resolve complicated customer issues with professionalism and efficiency.
- Strong decision-making in a highly consensus-based environment.
- Leads from the front and isn’t shy about using your voice.
- Ability to collaborate cross-functionally to make decisions and communicate effectively in a highly complex environment with numerous stakeholders and tradeoffs to be considered.
- Exceptional character and the ability to instill confidence and build trust. Someone who possesses high emotional intelligence, and is an attentive, empathetic listener.
Annual Salary
$153,750.00 - $256,250.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.