Director Business Process Quality

Johnson & Johnson Johnson & Johnson · Pharma · Beerse, Antwerp, Belgium +2

Director Business Process Quality role at Johnson & Johnson, focused on leading a global business transformation program (IM Transcend) for modernizing Supply Chain digital capabilities. The role emphasizes operational excellence, program governance, and cross-functional alignment, ensuring quality perspectives and compliance standards are integrated into the program's strategy and execution. Responsibilities include implementing the program operating model, supporting deployment, leading workstreams, managing interdependencies, and stakeholder engagement, with a focus on Supply Chain Quality functions and GxP/validation requirements.

What you'd actually do

  1. Support the establishment and rollout of standardized program methodologies, tools, templates, and governance structures across deployments.
  2. Collaborate with program leads to develop and maintain integrated project plans, schedules, and deliverables across functional domains.
  3. Track and report on program milestones, financials, and resource utilization. Identify risks and recommend mitigation strategies.
  4. Manage interdependencies and conflicts across workstreams. Facilitate cadence and controls to ensure alignment and timely issue resolution
  5. Lead or co-lead central workstreams such as functional deep dives for Quality processes. Drive consistency and leverage best practices across deployments.
  6. Prepare and deliver program updates and presentations for senior stakeholders. Ensure transparency and alignment on program status and priorities
  7. Contribute to the development and execution of the Quality Management Strategy for the Transcend Program. Ensure compliance with GxP and validation requirements.

Skills

Required

  • 10-12 years relevant work experience in the pharmaceutical industry
  • Experience managing large-scale, complex projects at process, platform, and execution levels
  • Supply Chain Quality experience with Quality processes
  • Familiarity with Quality Management Systems (QMS) and related platforms
  • Demonstrated leadership and interpersonal skills
  • Ability to engage and influence senior stakeholders
  • Strong relationship-building and networking capabilities
  • Change leadership in matrixed environments
  • Inclusive leadership and ability to embrace generational diversity
  • Excellent written and verbal communication skills

Nice to have

  • Masters or advanced degree
  • Experience working with external alliances or strategic partnerships
  • Business acumen and strategic thinking
  • Understanding of digital transformation and data science trends
  • Strong understanding of GxP and Computerized System Validation requirements

What the JD emphasized

  • Supply Chain Quality
  • GxP and validation requirements