Overview
AI is reshaping how organizations operate, increasing both the pace of innovation and the need for disciplined execution. As AI and agentic workflows become embedded in core business processes, organizations must rethink how they plan, govern, and execute—using data, automation, and modern operating models to move faster with greater clarity and control.
Microsoft Security sits at the intersection of identity, data, cloud, and AI. To lead in this environment, the organization must not only build world-class capabilities, but also continuously modernize how work gets done across strategy, planning, governance, and cross-functional execution.
Within the Executive Office, this role serves as a strategic builder of the organization’s execution engine. The Director, Business Transformation & Business Architecture will redesign critical business processes, starting with roadmap management, and build the KPI, telemetry, and automation foundations that improve visibility, decision quality, and operating velocity. This leader will use data, collaboration signals, and AI-enabled workflows to reduce friction, strengthen alignment, and help Microsoft Security operate at the pace required in the AI era.
Responsibilities
Partner with the CTO organization and senior leadership to translate shifts in AI, agents, and platform architectures into operating model, governance, and business process change.
Shape strategic recommendations that evolve organizational design, decision rights, and execution mechanisms to align with how modern engineering teams build and ship.
Lead cross-functional work to clarify how automation, compute, and labor are reshaping cost structure, capacity, and productivity—and translate those insights into operating decisions.
Build frameworks that improve resource allocation and investment choices, ensuring talent and capital are directed toward the highest-impact opportunities.
Define and operationalize business KPIs that measure the impact of transformation, including efficiency, cost optimization, execution speed, and innovation velocity.
Simplify interfaces across engineering, product, operations, and business functions to remove friction, improve accountability, and increase organizational velocity.
**What Success Looks Like **
A simpler, more scalable operating model aligned with how modern engineering teams build and deliver
Clear leadership visibility into cost structure, productivity, and efficiency drivers in an AI-enabled environment
Establish governance, operating cadences, and decision forums that strengthen alignment, accelerate execution, and enable new ways of working to scale.
Ensure transformation efforts deliver measurable business outcomes through clear performance tracking, disciplined follow-through, and sustained operational improvement.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience.
- 10+ years of experience in business operations, strategy, business architecture, consulting, or transformation leadership
- Proven experience leading operating model transformation or large-scale organizational change
- Demonstrated ability to engage credibly with senior technical and engineering leaders and to influence senior executives and partner effectively across engineering, product, finance, and operations
- Track record of being Systems thinker, able to connect technology, process, and cost structure evolution
- Demonstrated Experience driving large-scale operating model, process, or organizational transformation in a complex, technology-driven environment
- Experience working in security, cloud, platform, or AI-related businesses
- Experience operating in a large-scale enterprise or frontier-firm environment, with an understanding of how emerging technologies reshape business models, operating systems, and competitive advantage
Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**