Director, Client Services

The Trade Desk The Trade Desk · Media · New Delhi, India · Client Services

The Trade Desk is seeking a Director, Client Services in New Delhi to lead client relationships and provide strategic technical advisory for their digital advertising platform. This role involves managing senior clients, partnering with leadership on business strategy, providing thought leadership, and growing business through cross-selling and upselling. The Director will also manage, motivate, and develop a cross-functional team of Account Managers and Traders, and participate in product roadmap discussions. The ideal candidate has a strong technical background, extensive experience in the digital and programmatic industry, and excellent leadership and communication skills.

What you'd actually do

  1. Lead the development of a clients, as a senior strategic advisor, providing technical and client service excellence based on TTD's vision and values
  2. Demonstrate the value of The Trade Desk by crafting innovative technical solutions that meet the clients’ needs and business goals with a thorough understanding of their technology stack’s dependencies
  3. ‘Owns’ relationship with several senior clients
  4. Partners with CS leadership to shape long term business strategy
  5. Provide thought leadership to your client and their partner ecosystem on how to best leverage The Trade Desk’s platform and integration capabilities

Skills

Required

  • client relationship management
  • technical advisory
  • digital advertising
  • programmatic advertising
  • leadership
  • team management
  • strategic thinking
  • communication
  • negotiation
  • organization
  • attention to detail

Nice to have

  • experience at an online publisher, agency, Mar Tech, SSP, or other online advertising role

What the JD emphasized

  • technical background
  • digital and programmatic industry
  • client focused role
  • consultative client relationships
  • management and leadership skills
  • fast-paced environment