T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success.
Job Overview The Director of Sales Commissions works directly with senior leaders, field sales management and internal partners in Care, Branded Retail, Indirect, and B2B to plan and implement channel compensation plans and strategy. Together with channel leaders, partners and internal customers, the leader works to develop strategies to optimize business processes, drive continuous improvement, and deliver results.
The Director will build, support, and implement programs to expand and simplify the operational experience for field sales. In addition, they will partner internally and cross-functionally to align the appropriate support from internal business partners to key objectives. Responsibilities also include support for the cross- channel HQ teams leading enterprise initiatives and business strategy.
They will also be responsible for effectively leading staff, contractors, and vendor support, as well as cross-functionally getting results through others.
Un-carrier® Responsibilities
- Accountable for all frontline, field, and internal reporting & KPI metrics related to commissions. Primary data source for cross-channel partners including Marketing, FP&A, Accounting, Payroll, Internal Audit, and Sales Operation Excellence.
- Responsible for coordinating all User Testing and Audit functions within the organization, including the development and implementation of quality assurance and continuous improvement programs.
- Serves as a business partner and provides senior-level operations counsel and feedback to guide discussions and strategies related to the channel.
- Responsible for end-to-end commissions system experience and execution processes.
- Partner cross-functionally to develop new operational processes in support of products/services, sales initiatives, strategy, organizational change, and other key initiatives across critical internal and external collaborators.
- Hire and lead a professional operations and reporting support team (as needed); inspire to high levels of performance and alignment with what we value.
- Also responsible for other Duties/Projects as assigned by business management as needed.
The Experience You’ll Bring
- More than 10 years’ experience leading and managing sales operation duties in business or corporate environment.
- Leadership - Shown leader with ability to network and establish relationships to efficiently solve business problems.
- Collaboration -Strong development leader who can effectively collaborate with the support team. Ability to understand business needs through collaboration with Sr. Director/VP of Sales Operations.
- **Business Growth - **Experience working in growth environments and a proven change agent.
- Business Operations -Demonstrated ability to effectively lead a large and organizationally complex operation and collaborate efficiently with other parts of the organization.
- Peer Counseling - Experienced working with/counseling senior-level leadership and supporting change management initiatives.
- Telecommunications - Background in the telecommunications industry or consumer technology with cross-cultural and frontline audiences is a plus.
- Customer Oriented - Customer focused.
- People Management & Development - Has awareness of each team member’s career goals; facilitates development discussions; and provides challenging tasks and assignments to promote development.
- Bachelor’s Degree; Masters Preferred.
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No):
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Base Pay Range: $166,300 - $225,100
Corporate Bonus Target: 25%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out _www.t-mobilebenefits.com_.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.