Director, Crm Sales - Enterprise Tech

ServiceNow ServiceNow · Enterprise · Santa Clara, CA +1 · Sales

This role is for a Director of CRM Sales focused on the Enterprise Technology vertical. The primary responsibility is to build and lead a team of sales executives to drive new business growth. While the role involves selling AI-enhanced technology and understanding how AI can be integrated into business processes, the core function is sales leadership and strategy, not direct AI/ML development or research.

What you'd actually do

  1. Build a team of direct CRM Sales Executives to drive rapid new business sales growth nationally in the Enterprise Technology vertical
  2. Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
  3. Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
  4. Recruit, coach and mentor team members to drive excellence
  5. Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team

Skills

Required

  • Experience and demonstrated success selling software into the Enterprise Technology vertical
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
  • Strong success in recruiting, coaching and managing an exceptional sales team
  • Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
  • Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
  • Experienced in driving sales process and drive effective working relationships with Sales Operations
  • Ability to understand the 'bigger picture' and business drivers around IT
  • Ability to build long term strategic and senior level relationships
  • Ability to adapt and work effectively within a rapidly changing and growing environment
  • Demonstrates strong business and financial acumen
  • Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
  • Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
  • Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
  • Ownership of driving successful pipeline generation activities developed by marketing or the partner community

What the JD emphasized

  • AI into work processes, decision-making, or problem-solving
  • using AI-powered tools
  • automating workflows
  • analyzing AI-driven insights
  • exploring AI's potential impact