Director - Customer Delivery Management

Oracle Oracle · Enterprise · United Kingdom

Director of Customer Delivery Management role focused on leading a team to align priorities, establish governance, and drive end-to-end execution of complex delivery projects within an enterprise AI context. Requires strong leadership, program management, and stakeholder influencing skills.

What you'd actually do

  1. Lead a team of high-level globally placed individual contributors to provide execution guidance, coaching, and develop career performance and growth plans
  2. Responsible for dedicated cloud delivery projects globally, from shaping the approach to achieving the desired outcomes through delivery
  3. Influence, activate, and orchestrate across teams to build alignment and drive results
  4. Provide program and project management expertise to complex global business initiatives, understanding interdependencies between process, technology, and people needs
  5. Develop program workstreams, identify core milestones, and ensure that project goals align with customer and business objectives

Skills

Required

  • Delivery leadership
  • Technology background
  • Program management background
  • Influencing senior leaders
  • Executive communications
  • Customer engagement
  • Business strategy

Nice to have

  • Global team leadership
  • Cloud delivery projects
  • Cross-functional orchestration
  • Business operating procedure improvement

What the JD emphasized

  • proven track record of influencing and presenting to senior business and technology leaders
  • Strong executive communications, customer engagement, program management, and business strategy skills are essential