Director, Executive Communications (coo)

Okta Okta · Enterprise · San Francisco, CA · Corporate Communication-410

This role is for a Director of Executive Communications for the COO at Okta. The primary focus is on crafting the COO's voice and managing internal and external communications to drive thought leadership and visibility, particularly in the context of AI and identity security. The role involves strategic storytelling, change management, executive positioning, cross-functional collaboration, and reputation management, with a strong emphasis on operational excellence and business impact.

What you'd actually do

  1. Develop and execute a communication strategy that defines the COO’s voice, focusing on operational excellence, business impact, and the "connective tissue" between Okta’s vision and its execution.
  2. Lead communication workstreams for company-wide shifts, re-orgs, and COO strategy updates. You deliver direct, transparent messaging during times of transition.
  3. Position the COO as an industry authority on Identity, SaaS operations, GTM innovation, and building a winning company through high performance culture, by crafting high-impact, forward-thinking content, including keynotes/speeches, blogs, social, board presentations, and other public-facing content.
  4. Build and maintain relationships with members of the Okta’s executive leadership team to inform COO communications strategy and content. Partner with teams across Global Communications, People, Marketing, Legal, Investor Relations, agency partners, and many others to ensure cohesive and consistent messaging.
  5. Use metrics to validate communication strategies and ensure the COO’s organization is aligned with the company’s Vision, Measures, and Targets (VMT).

Skills

Required

  • 10-15+ years of relevant communications experience
  • Strategic advisor experience
  • Executive presence
  • Organizational skills
  • Content creation across various channels
  • Understanding of the technology/software industry

Nice to have

  • Experience owning a C-level executive’s thought leadership and communications platform in a high-growth SaaS or technology company
  • Experience with financial communications (e.g., investor relations, earnings)

What the JD emphasized

  • 10-15+ years of relevant communications experience
  • Proven Strategic Advisor
  • Exceptional Executive Presence
  • Organizational Mastery
  • Communication Versatility
  • Industry & Financial Acumen