The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job uses their knowledge and direction to influence decisions as an advisor or counsel, establishing overall business or technical strategy for the organization. They spend significant time on strategy and influencing decision-making at the executive level.
Job Description:
**Essential Responsibilities: **
- Establish overall business or technical strategy for the business operations of aligned organization.
- Influence decisions as an advisor or counsel to business leadership.
- Drive strategic objectives and ensure resources are effectively allocated.
- Provide oversight and support for planning and management of financial, budget, and headcount targets.
- Act as a liaison between business leadership, staff, and other key partners.
- Optimize workflows and drive process improvements to enhance organizational performance.
- Drive and monitor Objectives and Key Results (OKRs) to address gaps in business and operations.
Minimum Qualifications:
- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Key Responsibilities
Enterprise Operating Rhythms
- Design and manage the enterprise-wide operating cadence (board meetings, exec staff, business reviews, QBRs, planning cycles)
- Build and maintain the master corporate calendar, ensuring alignment, maintenance and visibility across all key partners
- Define the purpose, structure, guidelines, templates and outcomes for each forum
- Lead change management across enterprise as new forums are developed
- Continuously re-evaluate approach and deliver recommendations to senior leadership to optimize and drive more effective reviews
End-to-End Forum Ownership
- Own full lifecycle of all executive forums: workbacks, content development, executive prep, logistics, execution, and follow-ups
- Build and drive detailed workback plans, ensuring timelines and stakeholder accountability
- Create guidelines for teams to shape clear, decision-oriented content with consistent metrics and narratives
- Prepare executives with briefings, pre-reads, and alignment sessions
- Coordinate logistics and ensure seamless execution across all formats
- Run forums in real time, ensuring focus, pacing, and decision capture
- Track decisions and drive follow-up actions to closure
Board of Directors Governance
- Own end-to-end board process, including calendar, planning, content development, and executive preparation
- Ensure materials are strategic, financially accurate, and decision-oriented
- Coordinate across executives, finance, and legal to ensure full board readiness
- Lead review cycle calls with CEO and ensure all materials are Board-ready
Standards, Templates, and Guidance
- Define and enforce standards for forums, content, metrics, and operating cadences
- Create scalable templates, playbooks, and guidance
- Act as a strategic thought leader on how forums should run and evolve
Metrics, OKRs, and Financial Integration
- Ensure all forums are grounded in clear metric hierarchies (L0/L1/L2) and OKRs
- Integrate financial performance and reporting into all key reviews
- Drive clarity on performance vs plan, including risks and opportunities
Governance and Decision Frameworks
Establish clear decision-making frameworks and accountability mechanisms
Ensure forums drive decisions, not just updates
Streamline operating cadences to reduce duplication and improve execution
Build processes to track forums, deliverables, and action items
Ensure visibility into execution and follow-ups across leadership teams
Chief of Staff Community
· Manage engagement strategy for 70+ Chief of Staffs across the enterprise including communication channels, cascades, providing toolkits and training opportunities
Qualifications
- 8–12+ years in strategy, operations, or executive-level program management
- Experience running executive forums, board processes, or company operating rhythms
- Exceptional organizational and coordination skills across complex workstreams
- Strong understanding of financial reporting, OKRs, and metric hierarchies
- Ability to operate as both a strategic advisor and execution owner
- Executive presence and ability to work closely with senior leadership
Subsidiary:
PayPal
Travel Percent:
0
- The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
New York City, New York | ($159,500.00 - $236,500.00 Annually)
Additional Location(s) | Pay Range:
San Jose, California | ($159,500.00 - $236,500.00 Annually) Chicago, Illinois | ($145,000.00 - $215,050.00 Annually) Austin, Texas | ($145,000.00 - $215,050.00 Annually) Scottsdale, Arizona | ($137,500.00 - $204,050.00 Annually) Omaha, Nebraska | ($137,500.00 - $204,050.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
**Commitment to Diversity and Inclusion **
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.