Director, Field Engineering

Databricks Databricks · Data AI · Tokyo, Japan · Field Engineering - Other

Director, Field Engineering in Japan to lead first-line Managers and teams of pre-sales Solutions Architects, focusing on complex, strategic accounts and driving expansion in manufacturing and automotive. Partner with Sales to grow product consumption, coach teams, articulate complex solutions, support enterprise sales cycles, and build trusted relationships with senior stakeholders.

What you'd actually do

  1. Hire and manage first-line Managers and a growing team of technical pre‑sales Solutions Architects.
  2. Build a highly collaborative culture within a rapid‑growth team, embodying and promoting Databricks’ customer‑obsessed, team‑oriented, and diverse culture.
  3. Increase the return on investment of SA involvement in sales cycles by ensuring the right technical coverage and engagement model.
  4. Build long-term, trust-based relationships with customers; understand the local market landscape and trends, and report on forces that shape the strategic direction of accounts.
  5. Champion a solution- and value-based selling motion across Field Engineering.

Skills

Required

  • Second-line leadership experience (manager of managers) leading teams of 20+ individuals.
  • Demonstrated success in high‑growth enterprise software pre‑sales, with senior‑level tenure at a reputable software company and deep experience in the Japan market.
  • Proven ability to elevate customer engagement, with a track record of closing large, complex transactions and scaling high‑growth customers.
  • Strong leadership skills to influence, develop, and empower Managers and ICs to achieve ambitious objectives as a team.
  • Proven record of transformational impact and delivery of measurable customer value.
  • Track record of building strong ecosystems of customer relationships and cross‑functional partnerships (Sales, Engineering, Marketing, Customer Success, etc.).
  • Experience supporting complex strategic accounts generating $5M+ ARR.
  • Deep interest in and understanding of data‑driven decision making, AI, and cloud software models.
  • Demonstrated ability to implement scalable processes for technical field teams to improve efficiency and execution quality.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
  • Fluent Japanese required; business‑level English strongly preferred.

What the JD emphasized

  • deep experience in the Japan market
  • Fluent Japanese required