Director, Forward Deployed Researcher - Data as a Service

Snorkel AI Snorkel AI · Data AI · Redwood City, CA +1 · Remote · 415 - DaaS Sales & Success

Director, Forward Deployed Researcher on the Data-as-a-service team. This player-coach role involves people leadership (hiring, coaching) and hands-on technical work on strategic accounts, focusing on data problems for frontier AI labs. Responsibilities include scoping training data needs, designing RL environments, developing evaluation frameworks, and translating research objectives into technical plans. The role requires partnering with sales leadership and cross-functional teams, setting technical bars, and building scalable processes.

What you'd actually do

  1. Recruit, hire, and develop the forward deployed research team, coaching the team on technical quality, customer engagement, and career growth
  2. Set and maintain the technical bar for specifications, evaluation frameworks, and customer deliverables
  3. Own SE capacity planning and account coverage; partner with AE leadership on deal strategy, engagement prioritization, and pipeline forecasting
  4. Establish team processes and playbooks for discovery, spec development, and knowledge sharing
  5. Lead technical conversations on select strategic accounts, including scoping, solution design, and partnership with frontier AI research teams

Skills

Required

  • People leadership
  • Technical leadership
  • Customer engagement
  • Career development
  • Technical bar setting
  • Specification development
  • Evaluation framework development
  • Customer deliverables
  • Capacity planning
  • Account coverage
  • Deal strategy
  • Pipeline forecasting
  • Process establishment
  • Playbook development
  • Discovery
  • Solution design
  • Partnership with frontier AI research teams
  • Frontier AI concepts (LLMs, training data pipelines, evaluation methodologies, post-training techniques)
  • Domain areas (coding agents, reasoning, multimodal models, RL environments)
  • Presales instincts
  • Communication skills
  • Working in a fast-moving environment
  • Comfort with ambiguity
  • Rapid iteration

Nice to have

  • B.S. in Computer Science, Machine Learning, or related field

What the JD emphasized

  • partner directly with frontier AI labs
  • scoping training data needs
  • designing RL environments
  • developing evaluation frameworks
  • translating customer research objectives into actionable technical plans
  • player-coach role
  • hands-on technical work on strategic accounts
  • set the technical bar for spec quality
  • build the playbooks and processes that let the team scale
  • influence how the function operates
  • partner closely with AE leadership on pipeline strategy
  • hold their own with frontier AI researchers
  • strong presales instincts
  • build a team
  • 8+ years of experience in applied ML, AI solutions engineering, technical presales, or research-intensive customer-facing roles
  • 5+ years managing or leading technical individual contributors
  • Track record of hiring and developing technical talent
  • Experience operating against revenue or pipeline goals in a GTM organization

Other signals

  • transform expert knowledge into specialized AI at scale
  • partner directly with frontier AI labs on their hardest data problems
  • scoping training data needs
  • designing RL environments
  • developing evaluation frameworks
  • translating customer research objectives into actionable technical plans
  • player-coach role
  • hands-on technical work on strategic accounts
  • set the technical bar for spec quality
  • build the playbooks and processes that let the team scale
  • influence how the function operates
  • partner closely with AE leadership on pipeline strategy
  • hold their own with frontier AI researchers
  • strong presales instincts
  • build a team