Director, Global Employee Relations Investigations

Adobe Adobe · Enterprise · San Jose, CA +1

Director, Global Employee Relations Investigations at Adobe, responsible for leading the global employee relations investigations program, ensuring integrity, fairness, and consistency. This role involves managing complex cases, establishing global policies, partnering with Legal and Compliance, building capability through training, leveraging data and insights for risk management, and continuously improving methodologies. The role also involves partnering with stakeholders to leverage technology, including AI, to streamline case management and strengthen root-cause analysis.

What you'd actually do

  1. Conduct and oversee ER investigations globally, including complex and high-risk cases (e.g., discrimination, harassment, retaliation, misconduct).
  2. Establish and maintain global policies, protocols, and playbooks for case intake, assessment, documentation, resolution, and aftercare.
  3. Ensure adherence to local laws, works council/union requirements, and regulatory standards.
  4. Work with key stakeholders and leverage case management tool to develop dashboards and analytics to track case volume, trends, time-to-resolution, and outcomes.
  5. Leverage technology, inclusive of AI, to streamline the management of cases and strengthen root-cause analysis.

Skills

Required

  • Employee Relations
  • Employment Law
  • Compliance
  • Investigations leadership
  • Global policy development
  • Risk management
  • Training delivery
  • Data analysis and reporting
  • Stakeholder management
  • Process improvement

Nice to have

  • Experience with AI in case management

What the JD emphasized

  • integrity, fairness, and consistency
  • mitigate risk
  • uphold organizational values
  • strengthen trust
  • adherence to local laws, works council/union requirements, and regulatory standards
  • manage risk and maintain defensibility
  • issue-spotting, investigation protocols, and handling sensitive situations
  • consistent execution
  • track case volume, trends, time-to-resolution, and outcomes
  • proactive risk management
  • streamline the management of cases
  • strengthen root-cause analysis
  • global best practices
  • trusted advisor
  • employee risk matters and interventions
  • 15+ years of experience
  • significant experience leading investigations
  • developing standard operating procedures
  • Strong knowledge of global employment law, compliance requirements, and standards in investigations
  • Demonstrated ability to lead a global investigations team
  • manage high-risk, sensitive cases
  • Exceptional judgment, discretion
  • balance legal, business, and employee considerations
  • Strong analytical, reporting, and communication skills
  • present insights and recommendations to senior executives
  • Experience building scalable investigation frameworks, tools, and processes across geographies
  • Consistency in global case handling and compliance outcomes
  • Increased legal, manager and HRBP confidence in handling sensitive issues
  • Improved SLA adherence and reduced TAT reducing risk and people/business impact
  • Data-driven insights informing proactive risk mitigation