Director, Global Quote-to-cash Operations (india Coe)

MongoDB MongoDB · Enterprise · Gurgaon, India · Global Accounting

This role is for a Director of Global Quote-to-Cash Operations in India, responsible for leading a team to deliver world-class finance and accounting services, driving process improvements, and managing operational risks within a shared services center of excellence. The role requires strong leadership, strategic thinking, and experience in finance operations and change management.

What you'd actually do

  1. Lead and develop a high-performing team of cross functional professionals to deliver world-class services to internal customers
  2. Provide oversight for all finance and accounting operations and ensure timely delivery of services including relevant metrics and SLAs
  3. Drive process improvements, standardization, globalization and operational efficiencies that is expected from a Centre of Excellence operation
  4. Work collaboratively with other leaders in MongoDB to ensure alignment to functional strategy and consistency in service of our center of excellence provides to teams globally
  5. Foster a culture of continuous improvement and a customer-centric mindset within the shared services team

Skills

Required

  • Outstanding communication skills in English (both oral and written)
  • Strategic, analytical and critical thinking skills
  • Personal commitment to accuracy, excellence and quality
  • Values driven and role model for the team
  • Dynamic self-starter that demonstrates creativity and initiative
  • Intrinsically motivated to learn and grow
  • Honesty and integrity
  • A Qualified Chartered Accountant, MBA in Finance or any similar qualification preferred
  • 15+ years of experience in shared services operations, with at least 10 years of leadership experience
  • Strong understanding of shared services operations, including process improvement, standardization, and operational efficiencies
  • Experience in change management and driving adoption of new processes and technologies
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders at all levels, from all disciplines, backgrounds and cultures - both in the region and across the globe.
  • Act as a role model and be committed to model appropriate executive behavior at all times; consistently ‘live’ MongoDB’s organizational values.
  • Ability to work effectively in a fast-paced, dynamic environment with a strong sense of urgency
  • Strong leadership skills, with the ability to motivate and inspire a team, build trust, and drive results
  • Demonstrated ability to develop and mentor team members, and to create a culture of inclusion, collaboration and accountability
  • Global mindset and cultural sensitivity, with an ability to work effectively with diverse teams across geographies and cultures

What the JD emphasized

  • 15+ years of experience in shared services operations, with at least 10 years of leadership experience
  • A Qualified Chartered Accountant, MBA in Finance or any similar qualification preferred